Chubb is seeking a strategic and hands-on Director, Digital Marketing Project Management & Agile Enablement to drive program management and Agile adoption within our digital marketing ecosystem. This role is critical for establishing and evolving frameworks that promote operational excellence, embedding Agile practices, and flawlessly managing multi-faceted efforts of the digital marketing team. 

Through Agile best practices, you will serve as the connective tissue across marketing teams, agencies, and finance, using tools like Jira coupled with Agile methodologies to enhance visibility, accountability, and ongoing alignment in order to drive measurable business value and team velocity.

This is an on site role. The ideal candidate will sit in our New York, NY office.

Key Responsibilities:

Project Management

You will bring a strong understanding of modern digital marketing best practices, channels, and processes including campaign development, performance measurement, audience targeting, and channel orchestration to ensure team workflows, reporting, and Agile processes align with the needs of a mature high-performing marketing organizationServe as the Agile Lead for the North American Digital Marketing team, facilitating sprint planning, backlog grooming, retrospectives, and daily standupsLead program and workflow management across key digital marketing channels (paid media, SEO, email, paid/organic social, and web)Maintain and continuously optimize Jira as the day-to-day platform for digital marketing workflow management, campaign tracking, and team capacity planningSupport the development and management of prioritization and intake processes, helping teams focus on high-impact, clearly defined initiatives aligned to strategic goalsCollaborate across functions — including marketing leaders, agency partners, legal, finance, and technology — to ensure alignment and executionContribute to a culture of continuous improvement by identifying process gaps, surfacing risks, and recommending enhancements that streamline deliveryEstablish clear program governance, operating rhythms, and performance dashboards to increase transparency, speed, and cross-team coordinationFacilitate cross-functional collaboration through reporting, dashboards, project updates, and roadmapsManage capacity and resource planning, report on workload allocation and sprint velocityCoach digital marketing team on best practices and day-to-day use of Jira

Budgeting, Processes, and Cross-Team Planning

Partner with agencies and finance to support budget management, including spend tracking, pacing, and forecasting across digital programsProvide strategic, tactical, and ad-hoc budget reporting to allow for rapid, agile changes in funding allocation strategy based on business and market changesEstablish clear program governance, operating rhythms, and performance dashboards to increase transparency, speed, and cross-team coordinationContribute to a culture of continuous improvement by identifying process gaps, surfacing risks, and recommending enhancements that streamline deliveryEnsure alignment with SDLC processes across technology teams to ensure that experiences are delivered on time and within budget Organize quarterly close activities to ensure accurate end of quarter financial activities

Campaign Data & Reporting

Collaborate with agencies, internal analytics, and channel leads to compile and report on campaign performance (CTR, Cost Per Action, ROAS)Create and manage stakeholder and executive update routines and repositories to ensure transparency and awareness of ongoing marketing impact8+ years of experience in digital marketing operations or marketing program management, ideally within insurance, financial services, or another regulated industryDemonstrated success as a Scrum Master or Agile team lead supporting multi-channel marketing teamsDeep knowledge of Jira administration, including board configuration, workflow optimization, and reportingStrong experience with Excel for budget tracking and financial reportingFamiliarity with marketing agency and cross-team financial coordinationExcellent communication, facilitation, and stakeholder engagement skillsStrong understanding of digital marketing campaign development and execution, including planning, QA, launch, and measurement 

Additional Skills:

Results-oriented with a bias towards action in a self-directed manner that is aligned to leadership and team goalsExecutive presence and comfort presenting to large groups and small group settings with Executive StakeholdersDemonstrable ability to independently create and contribute to executive-level presentations

This role is a critical partner in developing Chubb's data-driven digital marketing capabilities and operational model. If you are a thought leader in program management, project management, and Agile with a passion for contributing to strong business growth through efficiency, we encourage you to apply.

The pay range for the role is $100,000-$170,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.