Chesapeake, VA, 23326, USA
1 day ago
Director, Communications - Family Dollar
We are seeking a dynamic **Director of Communications** to lead strategic internal and external communications for _Family Dollar_ as it embarks on an exciting new chapter as a standalone company. Reporting directly to the CHRO, this leader will be responsible for shaping and delivering a modern, integrated communications strategy that supports cultural and business transformation, enhances employee engagement, and reinforces Family Dollar’s brand identity across all audiences. This individual will serve as a key advisor to senior leadership, drive messaging consistency across channels, and partner cross-functionally with teams such as Operations, HR, and Marketing to ensure alignment and impact. They will build and lead a high-performing communications team and bring a data-driven, narrative-first approach to storytelling and change management. **Key Responsibilities** + Lead the development and execution of communication strategies that support Family Dollar’s transformation, culture, and business priorities + Design and manage internal communication channels and campaigns to ensure message clarity, consistency, and engagement across all levels of the organization + Partner closely with Operations and Field Leadership to deliver clear, effective messaging that supports our store teams and frontline associates + Build communication plans that enhance company culture, employee experience, and awareness of Family Dollar’s mission and values + Develop and implement external communications that support employer branding and community reputation + Coach and support leaders on communication best practices, ensuring alignment and tone across the organization + Establish clear measurement strategies to track effectiveness and continuously improve communication efforts + Manage relationships with external partners and agencies as needed + Foster and develop a strong, collaborative communications team aligned with business goals **Qualifications** + Bachelor’s degree in Communications, Public Relations, Journalism, or related field (or equivalent experience) + 15+ years of progressive experience in corporate communications, with demonstrated success leading communications during major change or transformation initiatives + Retail industry experience preferred + Exceptional written, verbal, and presentation skills + Proven ability to partner with senior leaders and influence at all levels + Strong project management skills and ability to manage multiple priorities + Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Dollar Tree and Family Dollar are Equal Opportunity employers.
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