JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Director, Communications

Global Portfolio Services

About Us

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.8 billion and operations in over 80 countries around the world, our more than 110,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

The Opportunity

JLL’s largest business line, Real Estate Management Services (REMS), partners with leading organizations across industry sectors, creating environments that achieve a more humancentric, resilient and responsible approach to shaping a better world of work. Our team serves occupier and investor clients with a suite of integrated services across multiple industries and geographies. Through technology enabled solutions, REMS creates and manages safe and inspiring spaces around the world for people to collaborate, innovate and drive meaningful change anywhere that work is performed.

We are currently seeking a Director of Communications to lead the strategic direction, planning and execution of employee and executive communications for one of our four global sub-business lines, Portfolio Services. This role manages engaging, informative and inspiring employee communications that reinforce our global strategy, support employee engagement and retention, and enable successful change management and transformation. This position will expertly guide communications within the sub-business line across the three segments of Lease Administration, Global Consulting and Transaction Management, while also partnering with our Leasing Advisory business line as One JLL. When appropriate, this individual will partner on and drive social media communications that strengthen our market presence and support marketing campaign efforts. The successful candidate will understand key messages and business challenges, translating them into clear and crisp messaging points, and will adeptly guide and support top level executives (including the EMEA CEO and Global Head of Portfolio Services) through communications initiatives. The individual will remain aligned with external marketing initiatives and champion JLL’s brand, purpose, culture and values, positioning JLL as an employer of choice and the premier global corporate real estate services provider.

This role will report to the Head of Global Communications, Real Estate Management Services.

Essential responsibilities

Develop and execute successful employee and executive communication strategies and programs that align to business mission and goals Understand and clearly articulate each executive’s goals and objectives in relation to the business’ mission, values and strategic direction in all communicationsDevelop robust strategic communication plans that include digital, on-demand and multi-channel execution; introduce and implement new ideas and best practices to ensure channels and content stay relevant and approachableStrong ability to influence stakeholders and decision-makers and earn their supportSupport the transformation efforts by partnering with communicators in Leasing Advisory to develop internal and external messaging to inform and engage our employees, while driving desired outcomesWork closely with executives to prepare speeches, scripts and presentations for executive-level speaking engagements, including internal and external eventsPartner with Public Relations/external communications on executive messaging and key story placementsManage the organization’s major intranet, collaboration sites and internal communitiesProvide strategic counsel to business leaders on communications issues and change management programsCollaborate with global colleagues and counterparts to ensure aligned and consistent messaging drives desired results across geographies and partnering business linesTake on special projects as needed to further business objectives and support key stakeholders

The Requirements

10+ years’ experience in communications, marketing, journalism or a related fieldUniversity degreeCreative problem solver and self-starter with demonstrated creativity, bias toward innovation and ability to drive changeBackground working in a global, matrixed organization preferredExperience managing multiple communications channels and reaching disparate audiencesExperience in change communications and working across geographiesExpert stakeholder management skills and ability to navigate and promote multiple priorities of senior leaders concurrentlyExecutive presence and comfort interacting with senior executives; ability to act as a trusted advisorAbility to work confidently and effectively with all levels of employeesProven ability to deliver excellent results in a fast-moving, ambiguous environmentCollaborative individual who works well in a team environmentExcellent written and verbal communication, and editing skillsUnderstanding of and commitment to client service

Estimated total compensation for this position:

120,000.00 – 145,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.