Director, Communications - #1 Hospital in CA
Cedars-Sinai
**Job Description**
The Director of Organizational Communications will use in-depth organizational communication knowledge, proven leadership abilities, enterprise planning and process improvement skills to drive the development and successful execution of communications strategies for large and complex organizational initiatives, including overseeing a new and expanding portfolio of patient and visitor communications strategies.
Reporting to the Executive Director of Organizational Communications, the Director will serve as a senior member of the team leading an expanding set of responsibilities for Organizational Communications, including strategic communications planning and execution; patient and visitor communications; internal and employee communications; crisis and disaster planning and support; and coordination with health system entities on strategic organizational initiatives. The Director will be tasked with developing and implementing a broad and diverse range of communications initiatives that address priorities and needs across the institution, and that touch a variety of internal workforce audiences and external patient and visitor audiences through innovative storytelling approaches across multiple channels and formats. The Director will also support management of the Organizational Communications team’s duties, providing day-to-day management of select team members; leading strategic planning for cross-functional institutional projects that demand contributions from multiple Marketing & Communications Department teams; and maximizing the efficacy of the organization’s communication response through strategic decision-making and innovative technology solutions.
Serving as a strategic lead and relationship builder, the Director will partner with leadership across the health system, cultivating strong collaborative relationships and leveraging communication principles, strategies and initiatives to further the institution’s goals, mission, values and priorities. The Director will actively drive strategic initiatives forward by writing, editing and guiding high-profile communications needs, creating compelling presentations, developing executive-level decks and presenting recommendations to senior leadership and key stakeholders. The Director will identify and assemble the team most appropriate to address the execution of strategic, multi-pronged communications campaigns that demand contributions from multiple MarComm teams, while incorporating technology tools, expanding storytelling capabilities across diverse channels and formats and utilizing data-driven approaches to enhance communication effectiveness and audience engagement.
The Director will possess superb writing and editing skills as well as a robust capacity to confidently and calmly execute multiple high-priority projects simultaneously, while demonstrating a keen ability to collaboratively problem-solve communications challenges and problems in a highly matrixed organization.
+ Creating strategic frameworks and working tactics to execute complex Organizational Communication efforts based on institutional needs; developing executive-level presentations and strategic decks for leadership review; analyzing resources, budgets and forecasts to inform communications plans; cultivating cross-functional support and strong collaborative relationships for plans and priorities; translating strategies into actionable steps and deliverables; setting standards and measuring progress through technology-driven analytics; removing obstacles that affect performance; guiding performance and developing contingency plans accordingly; and ensuring deliverables meet requirements, expectations and deadlines while aligning with Organizational Communications strategies.
+ Establishing, maintaining and leading an expanding portfolio of responsibilities for patient and visitor communications, including setting high-level strategy, managing patient and visitor communications channels, prioritizing initiatives, and creating guidelines and processes for all related work; collaborating with teams across Cedars-Sinai to execute priority patient and visitor projects, including updates about Cedars-Sinai locations, resources and services, important public health information, and safety and security guidelines.
+ Overseeing and maintaining focus on the development and distribution of purposeful internal and external messaging as needed, ensuring stakeholders are supported while maintaining positive brand reputation and recognition; ensuring communications align with brand standards across all storytelling channels and formats; leveraging technology tools to enhance message delivery and audience engagement; and ensuring communication activities and performance metrics are documented and tracked.
+ Ensuring the success of complex organizational communications projects, including crisis/emergency initiatives, by identifying and managing stakeholder contacts through strong relationship networks; assembling teams based on project needs and team member strengths; developing, analyzing, and managing project plans with technology-supported project management tools; negotiating and managing project schedules and resource forecasts; and overseeing project timelines and deliverables while expanding storytelling capabilities across multiple communication channels.
+ Providing day-to-day support for team management, including overseeing team members who support physician, patient, visitor and crisis communications, as well as other priority messaging channels and needs, while fostering innovation in storytelling approaches and technology adoption across all communication formats.
**Qualifications**
**Applicants are required to submit resume and three (3) writing samples demonstrating expertise in internal communications, executive communications and crisis communications. Samples may be redacted for confidentiality.**
EDUCATION
Minimum requirement - bachelors degree - Communications, Business or Marketing
WORK EXPERIENCE
7 years minimum prior communication experience related to journalism, public relations/media relations or marketing
**About Us**
Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
**About the Team**
Cedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.
**Req ID** : 11549
**Working Title** : Director, Communications - #1 Hospital in CA
**Department** : Internal Communications
**Business Entity** : Cedars-Sinai Medical Center
**Job Category** : Marketing / Communications
**Job Specialty** : Communications
**Overtime Status** : EXEMPT
**Primary Shift** : Day
**Shift Duration** : 8 hour
**Base Pay** : $74.36 - $133.85
Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
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