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Job Summary

Pricing & Analytics department is responsible for developing data-driven insights and strategy to drive value optimization within the Residential and Mass Markets portfolios. Within this department, the Director of Business Intelligence provides centralized leadership in the following major areas:
1) Business Performance Dashboarding, supporting Residential and Mass Markets and TXU Solutions 2) Industry leading analytical capabilities to support holistic approach to value optimization 3) Management of relationships with external analytics vendors 4) Perf. reporting to support marketing channels and agent-level performance management needs for both Residential and Mass Markets 5) Mentorship and development of a team of 5-7 analysts (including some offshore)

Job Description

Key AccountabilitiesLead design / development of various analytical projects / initiatives to support key strategic priorities and focus areas, incl. customer counts, margin and life assumptions that underpin financial NPV modeling and business case creationOversee development and delivery of daily, weekly, and monthly business performance reports that support mission critical business activitiesSupport Pricing & Marketing teams to make data-driven decisions, by setting up tracking and testing in a robust, repeatable fashion through efficient processesUtilize competitive intelligence, market research and business experience to make recommendations to optimize customer acquisition and retention strategiesDevelop analytical frameworks, roadmaps and metrics for the broader organizationLead monthly discussions on performance versus objectives; support strategic enterprise priorities to achieve these objectivesStructure and present analyses to executives and key business stakeholdersEstablish partnerships and provide oversight over key outsourced relationships that fulfil our reporting / dashboarding and stakeholders’ data needs  Develop and mentor best-in-class team of analysts; provide technical guidance and coaching on analyses produced by the teamEducation, Experience & Skill RequirementsAnalytical and statistical skills gained through college degree programs (BS, MS in math, science, econometrics, etc.), similar certifications or relevant work experience required10+ years of experience in a fast-paced quantitative business environmentStrong proven problem-solving skillsSolid knowledge of electricity industry and competitive retail electric marketsProven ability to translate business strategies into actionable initiatives and articulate complex concepts to diverse audiencesStrong technical expertise in SAS / SQL / Python or another programming language

Key MetricsUnit CM for Residential and Bus. Mass marketsCustomer gains, losses, net attrition / growth for both Residential and Bus. Mass marketsEBITDA for Residential and Bus. Mass markets

Job Family

Marketing

Company

Vistra Retail Operations Company

Locations

Irving, Texas

TexasWe are a company of people committed to:  Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication.  If this describes you, then apply today!

If you currently work for Vistra or its subsidiaries, please apply via the internal career site.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

 

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