Buffalo, NY, US
2 days ago
Director, Business Insights and Analytics

Compensation: $140,500 to $176,900 per year

The opportunity

Delaware North Gaming is hiring a full-time Director, Business Insights and Analytics to join our team. As the Director of Business Insights, you will be responsible for leading all aspects of reporting and analysis related to Gaming, Marketing, and the operation of Delaware North Interactive’s Real Money Gaming verticals. If you are a leader dedicated to service excellence and seek a culture of bringing company values to life, apply today. 

Pay

Minimum – Anticipated Maximum Base Salary: $140,500 – $176,900 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/>https://careers.delawarenorth.com/benefits/

. What we offer

At Delaware North, we care about our team members’ personal and professional journeys. These are just some of the benefits we offer: 

Medical, dental, and vision insurance 401(k) with up to 4% company match  Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts What will you do? Collaborate with senior leaders to define analytical needs, identify business opportunities, and deliver data-driven solutions that support revenue growth and operational improvement  Conduct rigorous analytics to enhance profitability, customer retention, reactivation, and service across gaming verticals, using a consultative and insight-driven approach  Leverage tools like SQL, R, Python, and Tableau to build analytics and reporting solutions, while actively integrating new technologies into business processes  Drive Gaming 1 to Play Tech platform transition
Define and track key metrics and KPIs, supporting test-and-learn initiatives and delivering actionable insights through advanced data visualizations  Develop and present executive-ready materials, clearly communicating complex findings and performance drivers to senior management in a compelling format  Mentor analysts and empower business users, identifying opportunities for new self-service tools, improving productivity, and training stakeholders on BI tools and processes  More about you Bachelor’s degree in finance, marketing, engineering, economics, mathematics, statistics, business, computer science, data science or an equivalent technical field  Experience managing direct reports   High proficiency with Tableau with prior experience working with Tableau data model, scheduling, and automation; Tableau certification preferred  Experience with Gaming 1 and Play Tech platforms Significant experience in data extraction and transformation, relational databases, and SQL  Minimum of 3 years of professional experience working in quantitative or data analyst roles  Demonstrated business acumen for the iGaming and Sportsbook industry; ability to articulate the fundamental drivers of business performance  Shift details

Monday to Friday
Evenings as needed

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