Now Brewing – director, Business Continuity, Resilience and Security Operations Center! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a key leader in our Global Security & Resilience (GS&R) team, you will shape and lead the strategic direction of global threat monitoring, incident response, and operational continuity. This role is critical to protecting our people, assets, and facilities across a dynamic global footprint.

You’ll drive innovation in security operations by integrating advanced technologies to enhance safety, efficiency, and resilience. This position partners cross-functionally to anticipate future business needs, manage complex projects, and shape policies that ensure operational continuity in an evolving risk environment.

We’re looking for a forward-thinking, solution-oriented leader who thrives in diverse, fast-paced settings and is passionate about building secure, adaptive, and inclusive environments.

As a director, GS&R Enterprise, you will…

Lead global threat monitoring and intelligence functions, ensuring timely collection, analysis, and dissemination of actionable insights to internal stakeholders and licensees.

Provide strategic leadership and operational oversight for crisis management, executive protection, business continuity, travel security, and security operations center (SOC) functions.

Oversee complex security operations, including incident escalation protocols, business continuity planning, and vendor management.

Develop and implement policies and standard operating procedures that drive operational effectiveness and resilience.

Design and refine systems and technologies that enhance threat intelligence, emergency preparedness, incident response, and physical security across global assets.

Collaborate with cross-functional teams to ensure security capabilities align with emerging and future business requirements.

Champion the integration of AI and emerging technologies to elevate safety standards and optimize labor efficiency.

We’d love to hear from people with:

Proven ability to develop and articulate a strategic vision while contributing hands-on to key workstreams and deliverables.

Strong people leadership skills with experience managing high-performing, multidisciplinary teams.

Deep experience in corporate security, intelligence analysis, or military/law enforcement/government intelligence.

Advanced knowledge of social media platforms, risk intelligence tools, and open-source intelligence (OSINT) techniques.

Expertise in the intelligence cycle and integrating intelligence into operational security programs.

Proficiency in leveraging new and evolving technologies, including AI, to enhance security operations.

Experience working in large, matrixed global organizations.

Familiarity with regulatory and compliance frameworks related to physical security and resilience.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k)-retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools.  Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.  You will also have access to backup care and DACA reimbursement.   Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above.  For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.  At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
 
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.