Conduent’s Finance, Accounting & Procurement (FAP) services help organizations streamline complex back-office operations and drive efficiency, compliance, and cost savings. Our solutions span accounts payable, accounts receivable, general ledger accounting, financial reporting, and procurement operations.

With decades of experience and a robust digital delivery model, we support both public and private sector clients in modernizing their finance and procurement ecosystems through automation, analytics, and expert service management.

Responsibilities

• Leading strategic client relationships focused on Finance, Accounting, and Procurement (FAP) services across diverse industries

• Acting as the primary liaison for senior stakeholders such as CFOs, Controllers, and Procurement Officers

• Overseeing end-to-end delivery performance to ensure contractual obligations, SLAs, and quality standards are met

• Collaborating with internal operations, technology, and compliance teams to align services to client objectives

• Conducting executive business reviews and presenting key insights, performance metrics, and future-state roadmaps

• Identifying and pursuing growth opportunities through upselling, cross-selling, and service expansion strategies

• Managing pricing discussions, contract renewals, and change requests in partnership with internal stakeholders

• Resolving client issues and overseeing mitigation strategies for escalations and service disruptions

• Monitoring industry trends and compliance requirements to inform client strategy and solution design

• Contributing to internal best practices and account management improvements across the FAP portfolio

Requirements

• Bring 10+ years of experience managing enterprise client relationships, with a focus on finance, accounting, or procurement services

• Build and maintain executive-level relationships with client stakeholders, fostering trust and long-term partnerships

• Demonstrate deep knowledge of financial operations, procurement workflows, and compliance standards

• Lead cross-functional teams and align delivery, product, and operational resources to client goals

• Communicate complex issues and value propositions clearly to senior internal and external audiences

• Manage large, multi-service accounts with attention to detail, deadlines, and measurable outcomes

• Negotiate contracts, pricing, and service changes with confidence and in alignment with business goals

• Leverage insights and data to develop strategic plans and performance reporting for client programs

• Navigate enterprise systems (e.g., ERPs, procurement platforms) and contribute to technology-enabled service delivery

• Hold a Bachelor’s degree in Business, Finance, Accounting, or a related field (MBA or CPA preferred)

• Travel as needed to maintain and grow client relationships

Flexible Working

At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:

• Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.

Working for You

We offer perks and rewards designed to support you:

• Health & Welfare Benefits: Comprehensive plans tailored to your needs, effective from day one.

• Retirement Savings: Robust programs to help you secure your financial future.

• Employee Discounts: Access to a wide range of discounts on merchandise, services, travel, and more.

• Career Growth Opportunities: Paths for advancement within a global organization.

• Paid Training: Learn while you earn with award-winning learning platforms.

• Paid Time Off: Competitive PTO packages to help you recharge.

• Great Work Environment: Join an award-winning culture that values diversity and inclusion.