Job Description:

Job Title: Direct Support Professional 

Location: Joplin, Missouri 

Department: ISL 

Employment Type: Full-time 

Job Summary: 
Join our compassionate and dedicated team as a Direct Support Professional (DSP) where you will make a meaningful difference in the lives of individuals with intellectual and developmental disabilities. In this role, you will provide individualized support and training, helping clients thrive in their homes and communities. We are looking for empathetic individuals who are committed to enhancing the quality of life for those we serve. Your skills in communication, patience, and teamwork will be invaluable as you work closely with clients to achieve their personal goals. 

As a DSP, you will provide essential support services, including personal assistance, independent skill development, and community integration. You will play a vital role in empowering clients to lead fulfilling lives while ensuring their safety and well-being. 

This position offers… 
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost  
• Mileage Reimbursement – Company paid for work functions requiring travel 
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition 
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce 
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more 

Key Responsibilities: 
• Support clients in their daily activities and personal goals as outlined in their Individual Support Plans. 
• Accompany clients to medical appointments, recreational activities, and community resources. 
• Provide training in personal hygiene, money management, safety, household skills, meal preparation, and medication management. 
• Document client progress and maintain detailed records, including daily notes and receipts for purchases. 
• Implement emergency and safety drills as specified in the Individual Safety Plan. 
• Complete General Event Reports (GERs) and adhere to state guidelines. 
• Maintain current certifications in CPR, Standard First Aid, and Med Aide if administering medications. 
• Attend meetings and specialized training as required. 
• Complete competency-based Community Services orientation training. 
• Perform other duties as assigned. 

Education, Experience, and/or Credential Qualifications: 
• Must be 18 years of age; must have a high school diploma or GED. 
• One year of experience in the field of intellectual/developmental disabilities, or successful completion of training in the Missouri Quality Outcomes approved by the Division of DD regional office. 

Additional Qualifications: 
• Must have a reliable means of communication. 
• Good verbal and written communication skills. 
• Punctuality and excellent attendance are essential. 
• Good computer skills. 
• Must possess skills to read and understand written materials and write clearly and legibly. 
• Must have a working air conditioner and heater in any vehicle used for client transportation. 

Physical Requirements: 
• Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body. 
• Repetitive movements of hands, fingers, and arms for typing and/or writing during work shifts. 
• Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. 

Keywords: Direct Support Professional, DSP, Individualized Supported Living, ISL, Intellectual Disabilities, Developmental Disabilities, Community Integration, Personal Assistance, Skill Development, Joplin 

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.