PG Glass

PG Glass is the leading supplier of auto glass and building glass replacement services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, PG Glass Medic® chip repair, windscreen wipers, TempSecure windows and replace glass in homes and buildings. A 24 hour contact centre is available to serve customers and process insurance claims. PG Glass fit only genuine Shatterprufe®, Safevue®, OE glass, Armourplate®, LLumar® and PG SmartGlass® products

 

Main Purpose

The main purpose of this role is to grow, retain, and maintain customer accounts in an optimal and profitable manner by actively cross-selling and upselling products. This must be achieved while ensuring a seamless, low-effort customer experience in line with business expectations.

 

Key Responsibilities

Identify and grow sales volumes through new business opportunities and expansion of existing local accounts. Build and maintain strong relationships with the local broker network and depots, especially those supporting National Deals. Implement and manage customer deals to meet and exceed service expectations. Ensure all customer pricing is current, accurate, and aligned with business standards. Provide market intelligence and potential National Deal leads to relevant channel managers. Promote PG Glass by attending customer and industry events and distributing marketing material. Manage customer accounts by resolving queries, following up on overdue accounts, and identifying cross- and upselling opportunities at local fitment centres. Ensure effective communication and implementation of local deals at Fitment Centres. Maintain comprehensive and auditable records of all deals to ensure continuity and customer satisfaction.

 

Minimum Requirements

 

Qualifications

Grade 12 / Matric certificate

Experience

Minimum 3 years of sales experience with a strong focus on cold calling Experience in FMCG, Retail, or a similar customer-focused environment

Knowledge & Skills

Strong negotiation and selling skills Excellent interpersonal and communication skills (written and verbal) Conflict resolution and time management Strong presentation skills and numerical ability High level of computer literacy Well-developed planning and organising skills Ability to work independently and manage customer expectations effectively

 

PG Group, and its subsidiaries, are committed to the principles of employment equity and as such are equal opportunity employers.  Qualified applicants who apply for any vacancies will be considered with due consideration based on of fairness and equity. Factors such as race, ethnicity, religion, sexual orientation, gender identity, national origin or disability are not consider exclusively and are not determinative of any appointments made by PG Group or its subsidiaries.

Requisition ID: 2979