**Dining Floor Manager, Tournant** _Work Mode: Onsite_ **Location: ** Onsite - Kohler, WI **Opportunity** The Dining Floor Manager-Tournant is responsible for managing the daily front of house operations and has the ability to fill in as Restaurant Manager, as needed. The Tournant is a leadership role which will aid in managing at the American Club Restaurants.-Horse & Plow, Wisconsin Room and the Immigrant. **Specific Responsibilities** **Operations** + Supervise and coach all Dining Supervisors and front of house staff while maintaining consistent quality of food product and delivery. + Establish quality standards for all job functions as well as executing the training certification process and procedures for every staff member. + Schedule all staff as required by service standards and volume expectations while maintaining headcount requirements. + Ensure appropriate inventories and controls are maintained in all areas. + Maintain complete working knowledge of all computer systems required. + Responsible for interviewing and hiring off all new associates. + Ordering and distribution of employee uniforms while making sure the employee uniform policy is adhered to. + Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests. **Certify all staff are:** + Greeting guests promptly and proactively + Utilizing suggestive selling techniques + Displaying “spotlight” behaviors + Anticipating guests’ needs + Following proper food and liquor handling procedures + Accommodating guest’s special requests and concerns + Financials - partner with Restaurant Managers + Control labor cost to the planned labor percentage of sales. + Control food cost percentage and actively manages food waste. + Control all departmental operational expenses to annual plan. + Utilization of InfoGenesis to ensure that cash control polices and standards are maintained, covers are reported correctly, pricing is accurate, and all charges are properly posted. + Responsible for ensuring that all financial and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures. **Associate Engagement** + Maintain a positive attitude and assist in creating a positive work environment. + Create and foster a culture of creativity and innovation. + Train and develop associates by providing ongoing feedback, establishing performance expectations, and conducting performance reviews. + Ensure clear and professional communication with personnel in all departments. + Use progressive disciplinary action when needed to address employee challenges. + Maintain a positive attitude and foster a culture of creativity and innovation. + Provide training, tools, and materials for your associates to successfully complete assigned tasks. + Build and maintain positive work relations with peers and support departments. **Skills/Requirements** + Minimum of two-year degree preferred.Four to five years relevant experience required. + Relevant coursework in Responsible Beverage, Sanitation, Supervision, and Teamwork + Food Manager Certification required or completion of this certificate within six months of employment. **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you’ll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $63,100 - $79,500. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com . Kohler Co. is an equal opportunity/affirmative action employer.