Conduct online 1-on-1 and batch trainings with clients Assist in onboarding new UTAK clients Deliver in-depth training on product usage, emphasizing key features, perks, and benefits Apply problem-solving skills to address client needs, creating effective workarounds for navigating the POS system Stay updated on new features and developments within the POS system to enhance training effectiveness Prioritize customer needs by conducting regular check-ins and addressing inquiries to support ongoing client learning Collect and analyze client feedback to refine training strategies and improve user experience Optimize internal processes and techniques to improve client training efficiency and effectiveness Maintain organized and accurate training records to support the team Collaborate with product, tech, support, and sales teams to align training efforts with company goals