Date Posted:

2025-03-25

Country:

United States of America

Location:

OTNJH: New Jersey Home Offices Remote Location, Remote City, NJ, 06032 USA

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis Elevator Company seeks a Digital Technology Product Manager who will own one to several mobile applications for Field Services. This role will oversee app development and deployment. They will act as the Product owner with the business to gather requirements and as the scrum master for the development team. This individual is responsible for overseeing the completion of work and ensuring timely delivery of the product increment. 

As the product owner and lead for the Global Mobile Apps program, the role involves reviewing use cases and new requirements with business owners to develop a product backlog. You'll prioritize features and user stories into sprint plans and execute these plans by aligning resources and agile pods, performing quality checks, and escalating blockers and issues when necessary. Collaboration with the business is key to defining acceptance criteria, socializing test cases, and supporting user acceptance testing activities. Additionally, you'll manage application releases and deployments while creating and maintaining a communication plan with the business to ensure seamless operations and alignment.

On a typical day you will:

Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing. 

Partner with the business team to identify critical capabilities needed as well as potential issues 

Collaborate with cross-functional teams to ensure that everyone is on the same page regarding feature development and prioritization. 

Lead Scrum ceremonies to review work with the development team, UI/UX, and SMEs. 

Identify the risk of non-deliverance and collaborate with the team to devise a plan to mitigate the risk. 

Compare the velocity of the sprints and hold retrospectives to improve the efficiency of the scrum team. 

Coach teams on the importance of Agile program activities such as Sprint planning and ceremonies such as Daily Standup, Sprint Review, and Retrospective. 

Facilitate daily standups (or the daily Scrum) as needed. 

Protect the team from over-committing and scope creep. Aid in estimation and sub-task creation. 

Participate in the meeting and capture feedback. 

Note areas for improvement and action items for future sprints. 

Ensure that cards are up to date and that scrum tools like Jira software are working well. 

Regularly analyze burndown charts and other portfolio planning tools to understand what gets built and at what cadence. 

Aids the team by eliminating external blockers and managing internal roadblocks through process or workflow improvements. 

What you will need to be successful:

Bachelor's degree in business, computer science, information systems, or related field   

One to three years of experience in digital product management or a similar role 

Strong analytical, prioritization, and communication skills 

Passion for building great mobile app products to solve customer problems and deliver business goals

Experience working as a Scrum Master leading a dispersed global development team 

Hands-on experience with Azure DevOps 

What we offer:

We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage. 

Enjoy three weeks of paid vacation, along with paid company holidays 

We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being. 

Life insurance and disability coverage to protect you and your family. 

 Voluntary benefits, including options for legal, pet, home, and auto insurance. 

We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families. 

Pursue your educational goals with our tuition reimbursement program. 

Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation. 

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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