The Digital Strategy Analyst – Order to Cash is responsible for supporting initiatives across the Tax & Accounting Division.

Under the guidance of the global lead, this position works closely with executive leadership across cross-functional teams to support the strategic plan, financial goals, and operational objectives of the business. The Digital Strategy Analyst is responsible for developing and implementing standardized / best practices for Order to Cash by working closely with the business, Enterprise Architects, and delivery teams. Ensuring global alignment, they will implement end-to-end process and will be responsible for the automation of those processes. To accomplish this, Digital Strategy Analyst will have to develop a deep understanding of the Tax and Accounting (TAA) business and strategies and will need to align and prioritize amongst the other Business Process Managers. The Digital Strategy Analyst will be responsible for TAA Europe (TAAE).

Implement standard / best practices for Order to Cash to be used by all TAAE business units/segments, focusing on geographic designation but ensuring alignment with global standardsAnalyze current Order to Cash processes and gain deep understanding of processes used by each TAAE business unit/segmentAnticipates change management needed for evolving business landscape (e.g., new rules/regulations)Provide Standardized/Best practices and acceptable modifications supported by the standard (e.g., step outs)Maintain Standardized/Best practices as Common platforms are enhanced and ensure enhancements are driven by data analysis and impact to the business as a wholeDrive cross-functional collaboration and engagement across BUs, Geographies, GBS, and dxg to generate alignment, buy-in, and to identify and implement best practices for Order to CashIdentify change impacts to people, processes, and technology. Develop and execute change management plans in coordination with overall CXP / BPM leader. Understand dependencies from other BPMs and work to coordinate and negotiate necessary enhancementsPartner with Technology teams to design and develop solutions to meet divisional business needs, functional specifications / technical developmentOversee and ensure successful user acceptance testing, business change management, and trainingEscalate issues that impact multiple teams or process areasTrack milestones and KPIs for Order to CashProvide regular updates to management – identifying progress, risks, issues, and key decision pointsDevelop communication materials that are targeted to the audience, providing accurate information in a professional and engaging mannerOrganize and maintain business process documentation repository for Order to CashOther duties as assigned

Job Qualifications

Education:  Bachelor’s Degree or equivalent required. Advance degree preferred.

Required experience:

8 years of relevant combined work experience with deep expertise in business process consultingExcellent understanding of business process analysis, optimization, and automationProven skills in building successful executive relationships with peers, colleagues, and partnersProven record of building and improving finance, accounting and/or operations processesComfortable and confident in working with the senior most executives of global multi-billion-dollar corporationsExperience in operations or systems implementation roles

Desired experience:

Familiarity with SAPFamiliarity with Salesforce.comCPQ/Billing experience

Other Knowledge, Skills, Abilities or Certifications:

Ability to create business requirements in partnership with several business units, departments, and technology partners to ensure end solutions meet customer needs and organizational objectivesContinuous improvement mentality that drives operational excellence, quality, and transformationAbility to work and interact with C level executivesExcellent facilitation skills and ability to negotiate with senior level management and external stakeholders to influence decisionsExcellent organizational skillsDemonstrated leadership ability. Ability to lead highly visible programs or initiatives across the organizationAbility to manage and prioritize multiple initiatives and work within tight deadlinesExcellent oral and written communication skills. Must be capable of preparing and presenting complex material to executives and senior management

Travel requirements

Must be able to travel up to approximately 10% of the time including some international travel

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.