Do you want to be part of RX, a global leader in events and exhibitions?
Do you enjoy helping customers leverage data-driven solutions effectively?

About our Team:
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

Overall Responsibility:

As a Digital Specialist, the role involves following best practices and implementing global digital projects to support RX's strategies and innovations across different digital channels and products. The main focus is on delivering RX's global digital strategy locally, while working closely with global product owners, local partners, and the local show teams.

Scope of Responsibility:

Ensure a great customer experience on event websites and digital products.

Work with marketing and event teams to create effective digital environments.

Make sure digital tools and channels reflect brand values and boost customer satisfaction.

Collaborate with the Digital Manager to generate revenue from digital products.

Provide operational support and offer customer feedback to improve products.

Share product successes within the business, both locally and globally.

Serve as the main contact for internal stakeholders when the Digital Manager is unavailable.

Prioritize tasks and manage multiple responsibilities under pressure.

Qualifications:

At least 3 years of experience in a digital delivery role, preferably in both B2B and B2C industries.

Familiarity with programming languages.

Experience in mobile app/web development, website usability, design, and accessibility.

Experience in first-line support, ideally with Service Now or similar ticketing systems.

Strong project and time management skills, with the ability to handle multiple tasks and work independently under pressure.

Focus on delivering a positive customer experience in all projects, with excellent communication and influencing skills.

Ability to build strong relationships with vendors, customers, and global colleagues.

Preferences:

Relevant IT qualifications with a degree in Digital Marketing, IT, or related fields.

Experience in Adobe Experience Manager (AEM), Google Analytics 4, Google Ads, SEO, Google Search Console, and other digital marketing tools.

Knowledge of exhibitor portal/directory setup, Salesforce, Eloqua, Intranet, and social media platforms.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers:

EEO Know Your Rights.