**Career Area:** Technology, Digital and Data **Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **About Cat Financial** Cat Financial is a subsidiary of Caterpillar Inc., the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For more than 40 years, Cat Financial has provided a wide range of financing solutions to customers and Cat® dealers for machines, engines, Solar® gas turbines, genuine Cat parts and services. Headquartered in Nashville, Tennessee, Cat Financial serves customers globally with offices and subsidiaries located throughout North and South America, Asia, Australia, Europe and Africa. Visit cat.com to learn more about Cat Financial. Role Definition + Provides guidance and support on advanced features, customizing, implementing and integrating the digital product. Responsibilities + Support Cat Financial’s digital experiences, focusing on Cat Card and Cat Credits. + Execute the vision for Cat Financial's eCommerce experience by collecting business requirements, creating prototypes, supporting agile processes, testing, and delivery. + Manage change, drive user adoption, and track metrics for implementing best-in-class digital offerings. + Consult with 1 to 2 industry groups on eBusiness capabilities. + Support global digital execution within enterprise tools, processes, and strategies. + Drive digital projects that identify linkages and synergies across business units, industries, and Dealers. + Collaborate, coordinate, train, communicate, and align with internal and Dealer partners. + Coordinate materials and efforts to convey and execute digital strategy, focusing on eCommerce acceleration. + Work with dealer and ERP vendor partners to plan projects, coordinate testing, and confirm work completion. + Solve issues requiring careful analysis and diagnosis, and communicate resolutions to dealers, vendors, business partners, and stakeholders. + Perform other job duties as assigned. Skill Required: + **Customer Focus:** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. + **Effectiveness Measurement:** Knowledge of effective measurement techniques and ability to measure the quality and quantity of work effort for the purpose of improvement. + **Products and Services:** Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations. + **Creativity:** Knowledge of the approaches, tools, and techniques for promoting creative, original thinking and ability to apply it to a variety of business situations. + **Effective Communications:** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. + **Relationship Management:** Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. + **Software Product Training:** Knowledge of software product training; ability to create and deliver training on the implementation, operation and utilization of technology products and systems. + **Digital Marketing:** Knowledge of processes, techniques, and platforms of digital marketing; ability to implement or manage digital marketing programs. What Top Candidates Bring: + 1 to 4 years of experience in eBusiness, eCommerce, digital marketing, technical marketing, marketing communications, or corporate communications. + A college or university degree, or equivalent experience. + Excellent written and verbal communication skills, with the ability to build relationships across all levels of the organization. + Proficiency in working with people from diverse backgrounds and cultures, and the ability to resolve differences and issues effectively. + Ability to adapt quickly to a fast-paced and ever-changing work environment. + Experience in project coordination, including communication and change management planning. + Basic knowledge of current digital capabilities such as mobility, eCommerce, digital marketing, UI/UX, ERP systems, and analytics. This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act. **Summary Pay Range:** $92,880.00 - $160,788.00 Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar. **Benefits:** Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits. + Medical, dental, and vision benefits* + Paid time off plan (Vacation, Holidays, Volunteer, etc.)* + 401(k) savings plans* + Health Savings Account (HSA)* + Flexible Spending Accounts (FSAs)* + Health Lifestyle Programs* + Employee Assistance Program* + Voluntary Benefits and Employee Discounts* + Career Development* + Incentive bonus* + Disability benefits + Life Insurance + Parental leave + Adoption benefits + Tuition Reimbursement * These benefits also apply to part-time employees Relocation is available for this position. Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers. **Posting Dates:** May 8, 2025 - May 15, 2025 Any offer of employment is conditioned upon the successful completion of a drug screen. EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply. Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .