Job details

Work Location

Melbourne

State / Region / Province

Victoria

Country

Australia

Domain

Consulting

Interest Group

Infosys Limited

Company

ITL Australia

Requisition ID

134817BR

Job description

About Us:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.
Short Description: Looking for Digital Lead
Salary Range: 108571-119893 AUD Total Gross

Location : Melbourne

Roles and Responsibilities:Bottom-line responsibility of Infosys deliveryCollaborating with business teams to understand business requirementsUnderstand the various integration touch point and data flow related to customer service, POS and digital businessesProvide solutions to production issues around digital, customer service and retail areasDrive /participate/coordinate key meetings with stakeholdersFocus on operational excellence, identification and eradication of process inefficiencies. Continuous improvement initiativesSkill / Competencies / Experience:
Domain: Customer Service, Ecommerce (Digital) and StoresCloud and Integrations :- AWS Services, Biztalk, KafkaDatabase:- Cliqview, Oracle, SQL serverEnterprise Tools: JIRA, ServiceNow, Automic SchedulerDocumentation: ConfluenceESSENTIALGood functional and technical knowledge of ecommerce and digital systems to be able to guide team.PREFERREDStrong communication skills, both written and verbal.Highly motivated self-driven with a positive attitude.
ADDITIONAL Excellent customer facing skills Excellent written and verbal communication skills Strong attention to detail and outstanding analytical and problem-solving skills.

At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness, or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment either via the following email Infosys_ta@infosys.com or call 1-866-472-0935. Alternatively, you can include your preferred method of communication in email, and someone will be in touch.

Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third-party vendors. In the absence of a signed agreement, any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile. All recruitment activity must be coordinated through the Talent Acquisition department.

“All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.”