Digital & IT Team Lead - Infrastructure, Endpoint & Security Location : Coventry, WSTMID, United Kingdom Job Family : Information Technology Job Type : Regular Posted : Jun 24, 2025 Job ID : 56670 Back to Search Results Job Description Apply Now > Save JobJob Saved The Digital & IT Team Lead is responsible for operational management for Infrastructure, Endpoints and Security ensuring all systems and services are running efficiently and securely for Ansty Park and satellite sites. The role involves managing day-to-day support, being the Infrastructure, Endpoint and Security technical escalation point (SME), leading a team of technical experts, ensuring uptime and performance, and driving continuous improvement projects. This position requires strong leadership skills, the ability to collaborate with other business and IT teams, and a commitment to delivering excellent service levels to the organisation. Your day-to-day + Manage the daily operations of User support (ServiceNow Incidents & Requests), Active Directory, Endpoint deployment. + Collaborate with Group and Corporate IT to manage, support and develop Security & Infrastructure including servers, storage & networks. + Ensure uptime, availability and performance of IT systems through proactive monitoring and maintenance. + Oversee disaster recovery and backup processes to ensure business continuity. + Lead, mentor and manage the team – Provide technical leadership + Implement and optimise ITIL-based processes for incident, problem and change management. + Drive process improvements to increase operational efficiency and reduce incidents. + Ensure service level agreements (SLAs) are met or exceeded. + Plan and manage projects such as upgrades, migrations and deployments. + Manage regular security and compliance audits. + Drive initiatives to improve operational efficiencies within the infrastructure team. + Prepare and present monthly reports on performance, project status and service metrics to management. Who we are looking for + Degree in IT, Computer Science, or related field. OR equivalent experience. + Proven experience leading and managing technical teams. + ITSM (ServiceNow experience preferable) + Strong knowledge of Active Directory, endpoint management, servers, storage, and virtualisation technologies. + Familiarity with Azure cloud platform and infrastructure monitoring tools. + Proven experience of IT support and management within a manufacturing environment (Aerospace/Defence industry experience preferable) + Desirable certifications: ITIL V4, Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP) What we offer + Solid employer present on the market for over 100 years. + Career growth and opportunities: we hire from within! + Collaborative and empowered work environment where team spirit is at the center of our success. + Company values that encourage trust, respect, collaboration and professional growth. + Open environment: we are excited to hear your ideas! + Attractive compensation packages designed to hire and retain the best talents in the industry.