Overview PepsiCo UK is home to some of the world's most loved food and drink products. Making every day favourites like Walkers, Quaker, Doritos, Pipers and Monster Munch, to name a few! We have a fantastic reputation for developing and launching products that our consumers love. PepsiCo products are enjoyed by consumers around the world more than one billion times a day in more than 200 countries and territories. The company generated $91 billion in net revenue in 2023. In the UK we pride ourselves on being a great place to work and in 2023 have been awarded the Times Top 50 Employers for Gender Equality (formerly Times Top 50 Employers for Women) for the 18th year in a row and Top Employer for the 12th year in a row. Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability at the centre of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. For more information, visit www.pepsico.com Customer needs have never been more important, and the way we showcase our brands and the diverse consumer behaviours impacts the business’ results. We’re looking for someone who knows & understands the world of digital and customer behaviours to support the business in building strong online brand presence and business recommendation based on consumer and analytical research. The candidate will be the voice of the shopper; ensuring that the digital experiences we deliver improve the shopper journey, while meeting commercial goals. The candidate will need to use User led and Design thinking methods to identify opportunities and clear use cases (KPIs : Sales/Profitability). The candidate will need to be able to project manage and drive collaboration across business functions to dis/prove any solution. They will need to manage proof of concepts; from inception to business as usual. Providing learnings, business cases and support to integrate into the business (UK/Global/Sector). Sharing failures , as well as wins. Candidate should be able to capture digital stakeholder requirements for UX projects and prioritise according to importance/urgency/ROI. Set achievable research goals and a research plan that’s clear, comprehensive, and aligned with business objectives. . Responsibilities Oversee the digital content technology roadmap, processes, budget & agency relationships for the UK – including Brandbank, Erudus, SGK eCom images, KCC internal agency and PIM. Manage the GCC PIM supply chain team members and GCC Digital Merchandisers through the process of digital product content development and systems syndication. From New Line Forms, through to content launch across all digital retail channels and de-list management. Ensure that new UK product launches, R&D changes and product re-designs are launched accurately, on-time & optimised for the digital shelf; liaising closely with Commercialisation, Marketing, Legal and Account teams to ensure all requirements are captured. Manage a test & learn strategy for content to continually improve results; sharing learnings and insights with the wider digital team. Manage the UX digital research roadmap, processes, budget, outputs and agency relationships for the UK market – including UserZoom and DragonflyAI. Manage the UX research team in the UK and GCC (People Manager for UK UX Researcher) to ensure that comprehensive UX tests are executed, on time and that accurate analysis is well-documented and shared with stakeholders to drive action from the insights. Conduct and commission research for quantitative and qualitative studies. Managing the end-to-end process; from planning to workshops and delivering analysis. Produce and deliver UX/Content Quarterly business updates. Share best-practices, learnings and case studies with the wider business as well as Content & UX counterparts globally. Qualifications Project management – ability to manage multiple projects in a fast moving and ever - changing environment with maturity and foresight to cope with input and changes , ( sometimes at the last minute). Strong communication skills to work across multiple internal markets & stakeholders and a wide range of stakeholders across channels, media & technology. Ability to build winning relationships with both internal & external stakeholders. Entrepreneurial spirit & can-do approach. Strong understanding of design thinking & product design methods. Strong commercial and analytical ability to manage both the operational and strategic agenda. Analytical skills – create robust analysis and meaningful insights to drive actions and highlight opportunities. Inspire others – ability to engage broad range of stakeholders both through compilation of compelling and persuasive presentations and ability to deliver. Strong results orientation - track record of hitting and exceeding targets. Technically savvy and has an interest in technology and digital, including different digital solutions & tools that are available in the market. Have a proactive & entrepreneurial mindset to identify & deliver the right opportunities for PepsiCo growth – Embody collaboration, integrity & trust. Have hands on experience of running / operating a digital or multi-channel business. Why PepsiCo? We offer a competitive salary, bonus, car allowance, critical Illness cover, flexible working, discounted gym membership, market-leading health and wellbeing support, generous company pension plus so much more. In 2024 we have enhanced our extended parental leave offering, now paying in full for 26 weeks of maternity leave and 10 weeks for paternity leave for those who have the respective length of service. We’re also pushing our benefits to be more pep+ by offering electric cars through salary sacrifice with a partnership with Octopus Energy. We pride ourselves on our superb work force. The people in this business genuinely care about doing a great job! We have a common goal - strive to continuously improve our business performance and our own personal development. With the majority of executive team having been promoted organically, we are continually developing and encouraging our employees to push themselves further and offer them support with their continual learning. Career progression is incredibly important to us, and we provide great opportunities to grow a long term career. A space to be y( )u We want each and every PepsiCo employee to feel comfortable just simply being who they are and bring their full self to work. We celebrate what makes us all unique and know that to truly represent the communities around us we must reflect them in our workforce. That’s why we’ve empowered our employees to champion diversity and set up grassroots groups to drive our diversity and inclusion agenda from the ground up, embedding it in our culture. To find out more about our Employee Resource Groups (ERG’s) ask our team. We are an equal opportunity employer and comply with the Equality Act 2010, we value diversity at our company; it is an essential part of our success. We do not discriminate on the basis of age, pregnancy or maternity, marital/civil partnerships, religion or belief, sex or sexual orientation, gender, gender identity or gender reassignment, disability or race including; colour, nationality, ethnic or national origin. To enable you to be at your best we will ensure you are provided with any physical or non-physical adjustments to support your participation in the job application and interview process. Please speak to the Recruiter directly about any support you need.