**DESCRIPTION** This **\#hybrid** **entry-level** position in e-commerce requires working **on-site 3 days a week** . You will support the digital content manager and work **collaboratively** with the digital content analysts, focusing on **content management** and syndication needs. **Organize** and **upload client content** to various **syndication platforms** and perform **troubleshooting** when content publication breaks down between retailers and the syndication provider. As the subject matter expert, you must become a certified user of key **Content Management** and Syndication platforms. You will also become an expert on **content form and function** for all components, understanding digital content, retailer requirements and capabilities, and digital shelf analytics. Finally, this role will perform other administrative duties, **RESPONSIBILITIES** + Support the content management and syndication process of **organizing** and **uploading** **all content attributes** and files to the content management and syndication platform. + Ensure that all content updates are **published and live** on each retailer’s site. + **Troubleshoot** and error resolution: **Diagnose** and **track down** any functional, systematic, or process issues to a root or functional cause, and deliver the solution necessary to ensure any failed content is live. + **Develop and maintain** effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services. + Act as a CM&S SME to influence and support solutions that help us in meeting client needs, to ensure business commitments and objectives are met. + **Training and development,** as needed, to learn new tools, systems, and processes in support of job duties and all **Acosta-mandated training courses** . **QUALIFICATIONS** **Education Requirements:** + Bachelor’s Degree, preferred **Knowledge, Skills, and Abilities Requirements:** + Familiar with **managing retailer enterprise systems** and **operating web-based software** programs and basic **e-commerce practices** and **terminology** + Strong organization, coordination, project management, detail oriented and **communication** skills + Manage **competing** priorities + Proficiency in **Excel** + **Asana** experience preferred + CPG experience **a plus** but not required **ABOUT US** Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing. We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement. Ready for a career path that’s as unique as you? Discover your path at Acosta Group! Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use. **\#DiscoverYourPath** Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Marketing **Position Type:** Full time **Business Unit:** Digital Commerce **Salary Range:** $38,000.00 - $45,000.00 **Company:** Acosta Employee Holdco LLC **Req ID:** 6461