Description Our client is seeking Digital Content Specialists to join the team! They are looking for Digital Content Specialists to assist with the development and execution of campaigns utilizing a new customer 360 database and marketing automation platform. What’s special about this team: The North American CRM team develops and implements marketing strategies using automation software for lead generation, sales, and to improve retention, productivity, and loyalty of existing customers. What’s special about this role: As a Digital Content Specialist, you will support the strategy, development, deployment, and analysis of our CRM campaigns. These communications are sent to various parties. It is your job to ensure this happens successfully and in a timely fashion. Day-to-day responsibilities include, but are not limited to, the following: • Acting as the primary liaison between internal stakeholders, agencies, and the CRM production team. • Identifying CRM deliverables and managing all aspects of the campaign including planning, timelines, risks, and resources. • Submitting use cases and other supporting artifacts for review and approval. • Scheduling creative downloads and updating content briefs. • Managing creative routing, finalizing proof comments for agency edits, and providing final English HTML for the translation team. • Conducting in-depth QA of emails in each language, for all ANA markets, including checking all links, artwork, videos, etc. for proper functionality and market availability. • Providing insight and explanation to stakeholders on CRM platform capabilities. • Tracking campaign progress (activities, milestones, deliverables) and the estimation/re-estimation of work as necessary. • Sending final CRM creative to internal stakeholders for reference. • On-call support for end-of-month email communications to the field. • On-call support 24/7 to coordinate urgent communications per established protocols • Backup for the email coordinator. Required qualifications: • AA/AS, BA/BS Marketing or equivalent certification in Communications or a related field. • Minimum 2 years’ experience in Communications or a related field • Basic knowledge of CRM. • Ability to resolve routine problems. • Ability to perform tasks and support projects under close supervision. Skills Digital content, crm, Digital Top Skills Details Digital content,crm Additional Skills & Qualifications Skills to be successful in the role: • You should be someone who’s passionate about marketing and providing a first-class user experience that can engage our customers and Independent Business Owners, drive revenue, and build brand loyalty. • You must possess a strong understanding of communication and email marketing principles, triggered campaigns, and A/B testing to drive business results and optimize performance. • Ability to collaborate with internal partners and external vendors to complete projects. • Communicate effectively with colleagues, and internal and external clients. • Experience with organizing, prioritizing, and managing competing demands and fluctuating workloads. • Flexible approach and ability to work in an open environment under pressure and meet tight deadlines. • Problem-solving and follow-through skills. • Significant organizational and prioritization skills, and ability to work independently and as a team member. • Professional level interpersonal and administration skills. • Ability to work onsite at Amway. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $36.00 - $36.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Grand Rapids,MI. Application Deadline This position is anticipated to close on Jul 9, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.