Digital Consultant
Carsome
About the position
We are looking for an enthusiastic Digital Consultant (Teman Beli Mobil) to build customer relationships and attract new customers to use Mobil123.com & Carmudi.com by managing the accounts and territory that has been assigned. To promote Mobil123.com & Carmudi.com to potential customers and enable adaptation. To hear customer feedback, channel the issues to relevant departments, and ensure solutions are provided accordingly.
Digital Consultant responsibilities:
+ Engage all dealers in assigned areas given by the HOD (candidates having a network with used-car dealers in Tangerang are preferred)
+ Train and guide dealers on how to use the product
+ Acquisition of new dealers
+ Contact and follow up on any inconsistencies
+ Perform daily business calls at the minimum set by HOD
+ Ensure all clusters are at 100% coverage
+ Furnish daily report on closed won/ lost by territory and accounts
+ Build, revive, and manage customer accounts
+ Gather & analyze market intelligence from areas assigned
+ Build and maintain excellent relationships with dealers
+ Understand customer's needs
+ Liaise with internal departments to ensure listing quality is achieved
+ Participate fully in the team which includes taking part in weekly meetings, providing feedback and ideas to the team lead/manager to help grow the business
+ Familiar with using social media accounts (Instagram & TikTok)
Requirements:
+ Age between 25 - 35 years old
+ Diploma or Bachelor's Degree in any field
+ Relevant work experience of more than 1 year in the automotive industry
+ Proficiency in relevant computer applications (MS Office)
+ Good time management
+ Having your own vehicle and driver's license (SIM A & C)
+ Having strong negotiation and good communication skills
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