Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

The Digital Clinical Business Analyst is a member of the MGB Digital Care Delivery team at Martha's Vineyard Hospital.

This vital role provides a blend of frontline technical support to our providers and business staff and will be responsible for coordinating prioritized projects as needed.

 

Job Summary

The Opportunity

The Digital Clinical Business Analyst of the Digital Care Delivery team is responsible for the implementation, analysis and testing, maintenance and upgrades, application design, and debugging of clinical systems related projects, including for Epic.



What You'll Do:

-Supports software application and workflow experts to provide design & build expertise to analyze organization's current business practices and translate them into configurations and workflows, for successful product implementation.
-Ability to help guide decisions using application knowledge and analysis in a timely fashion.
-Participates in peer review for quality assurance of team member build, and assists with onboarding & mentoring of new team members.
-Works closely with end users to document business requirements, and translates those requirements into functional specifications and/or system build/configuration for the software application.
-Develops and executes test plans and performs other software quality assurance tasks.
-Provides ongoing support of the software applications by identifying and resolving issues, and escalating as needed for timely resolution.
-Participates in regular team meetings to discuss team activities, issues and updates.
-Acts as team delegate/representative at department, project or other meetings, as assigned.
-Participates as needed with review of the training curriculum and end user documentation for the applications user community.

 

Qualifications

What You Bring:

Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study requiredExperience in lieu of a degree may be consideredInformation Technology Experience 2-3 years required and Electronic Health Records Experience 2-3 years requiredMust obtain Epic certification if required for assigned Epic applications.
 

Skills For Success:

Experience in the development, support or operation of software applications, preferably in a healthcare setting.Ability to document workflows and business processes.Strong interpersonal skills to effectively communicate with both technical and non-technical staff.Problem-solving skills.Ability to learn quickly.Knowledge of Microsoft Office 365 and other popular office productivity solutions.

 

Additional Job Details (if applicable)

Working Model Requirements

Onsite Oak Bluffs, MA at Martha's Vineyard HospitalM-F Eastern Business hours required

 

Remote Type

Onsite

 

Work Location

One Hospital Road

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.