Job Requisition ID #

25WD89895

Position Overview

We’re looking for a highly motivated and experienced Digital and eCommerce Sales Manager to lead Digital Sales in Japan.

This person will exceed the digital and ecommerce objectives. These include billings, subscribers, traffic, conversion rates and customer experience metrics.

In addition, this person will lead the digital and eCommerce projects in collaboration with international teams, being responsible for identifying local platform improvements, driving new customer acquisition and customer retention projects that drive towards Autodesk’s digital goals. This person will report into the Senior Director for the Route to Market Team for Digital eCommerce.

The ideal candidate is customer-oriented with excellent eCommerce and digital marketing skills, and deep expertise in the Japanese eCommerce market.

This position is highly cross-functional – working closely with global team’s key stakeholders, business partners and the senior management team.  Partner organizations include Channel and inside sales, Product Marketing, Demand Generation, Digital Acquisition (SEO, SEM, Display, social media) and Affiliate Marketing.

To be successful in this role, you will need the ability to successfully strategize, plan, collaborate, influence and speak to both business and technical teams.

You must be able to work independently, define creative solutions, and have a history of successful ecommerce and paid media experience.  You must have a proven track record in eCommerce optimization practices.

As an innovative, results-driven professional, with a proven track record of significant sales growth, you will have a solid understanding of the digital customer experience
 

Responsibilities:

Actively lead efforts to exceed digital and eCommerce sales goals in Japan

Relentlessly drive for localized digital experiences that drive engagement and increase conversion

Work with senior leadership and business partners to help create long term eCommerce & digital strategy with the Japan Region. Be the voice of Japan in all aspects of the digital business

Ensure successful planning, execution, optimization for key business drivers such as promotions, site merchandising, and digital marketing

Partner with marketing teams to execute full-funnel customer experiences, including paid and owned marketing, to deliver on sales goals

Collaborate with internal partners across Autodesk to create innovative solutions that drive a superior customer experience and path to purchase

Integrate usability studies, customer feedback, research and market analysis into testing and optimization plans to enhance customers satisfaction and sales results

Regularly report on progress against targets by providing both forecasts and local insight

Make data-driven decisions to optimize performance. You’ll work with your organization’s analytics, testing and optimization teams as well as others across the company to acquire and understand the data and your customer profile

Skills & Qualifications:

 7+ years' experience in B2B eCommerce and direct business in Japan

You have proven experience in promotions, merchandising, and creating effective customer web experiences on an eCommerce platform

Sales experience or close familiarity with the terminology and how sales teams work

Strong communication skills and a highly collaborative approach. Communication and influencing skills are critical in this role. You listen, seek to understand, facilitate difficult conversations, communicate your vision, and are courageous with differing points a view

Experience with paid media ecosystem

Data driven decision making skills. You have keen analytics skills, especially with Adobe Analytics. You understand and have experience with A/B and multivariate testing. You use data from multiple sources to drive meaningful decisions and actions

Understanding and ability to manage key metrics, from traffic and purchase conversion to page load times. You understand how each of these impacts your ability to meet goals and know how to influence them

A customer experience perspective. You are familiar with all of the components that make up a great web experience: Visual Design, UX, Content, Paid Media, SEO, Social, and many more

Business and Finance acumen. You regularly report against sales targets and understand the local elements that contribute to the business (both quantitative and qualitative)

Experience and comfort working in a team that is based in geographically diverse locations

A “hands-on” style. You are closely involved in the implementation, driving projects to execution. You have a strong sense of urgency and ownership to deliver commitments on time

The courage and energy to persevere when systems or structure don’t support where we need to go. And the ability to find ways to do things while those systems and structures catch up with us

Excellent English skills, both written and verbal

#LI-JA1

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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