**Job Summary** The DGM-Presale & IOA Delivery- role is pivotal in driving the success of our Sales Operations Services Business Intelligence and Reporting initiatives. With a focus on Business Analysis and Planning the candidate will ensure seamless delivery and execution of projects. The role requires a hybrid work model with rotational shifts offering a dynamic and flexible work environment. The candidate will contribute to the companys growth and impact on society by optimizing processes and enhancing **Responsibilities** + Lead the delivery of Sales Operations Services projects ensuring alignment with business objectives and timelines. + Oversee the development and implementation of Business Intelligence and Reporting solutions to enhance data-driven decision-making. + Provide comprehensive Business Analysis and Planning support to identify opportunities for process improvements and strategic growth. + Collaborate with cross-functional teams to ensure seamless integration of solutions across various business units. + Develop and maintain strong relationships with stakeholders to understand their needs and deliver tailored solutions. + Monitor project progress and performance ensuring adherence to quality standards and timely delivery. + Conduct regular reviews and assessments to identify risks and implement mitigation strategies. + Facilitate workshops and training sessions to enhance team capabilities and knowledge sharing. + Drive continuous improvement initiatives to optimize processes and increase efficiency. + Ensure compliance with governance risk and compliance standards in all project activities. + Support commercial lending projects by providing insights and analysis to drive business outcomes. + Utilize English language skills effectively to communicate complex concepts and solutions to diverse audiences. + Adapt to rotational shifts and hybrid work model to meet project demands and maintain work-life balance. **Qualifications** + Demonstrate expertise in Sales Operations Services Business Intelligence and Reporting with a proven track record of successful project delivery. + Exhibit strong analytical and planning skills to support business analysis and strategic initiatives. + Possess knowledge in Governance Risk & Compliance and Commercial Lending as a nice-to-have domain skill. + Showcase excellent communication skills in English both written and spoken to engage with stakeholders effectively. + Adaptability to rotational shifts and hybrid work model to ensure project success. + Proven ability to lead cross-functional teams and drive collaborative efforts. **Certifications Required** Certified Business Analysis Professional (CBAP) Certified Business Intelligence Professional (CBIP) Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.