Driveway Finance Corporation (DFC) is a modern automotive lender and part of the Lithia & Driveway (LAD) family, the largest automotive retailer in North America. DFC provides flexible, customer-focused financing solutions that support both retail and commercial clients. Our innovative approach combines technology with personalized service to simplify the vehicle financing experience. At DFC, we’re driving the future of auto finance!
We're hiring! Customer Service Representatives needed!
Industry leading benefits and career development opportunitiesSchedule: Monday - Friday, (flexible 8-hour shift between 7am - 6pm) Full-Time, 40 hours per week.Pay: $21.00 to $29.15 an hour, DOELocation: Hiring for either Tigard, OR., and Medford OR. (Hybrid option available)DFC Bankruptcy Analyst
The DFC Bankruptcy Analyst will coordinate the handling of consumer loans in bankruptcy by updating loan information to reflect appropriate status, facilitate transfer of loan information to bankruptcy vendor, and communicate with internal operations regarding loan statuses.
Responsibilities
Timely update of account information for customers protected by bankruptcy and notify Collateral Management team of any repossession related updatesMonitor any bankruptcy correspondence and enter into the system ensuring appropriate action is taken.Monitor all aspects of outsourcing firm and report performance/issues to managementProcess file when a bankruptcy is dismissed, stay lifted, or the loan has reinstatedCoordinate with outsourcing firm to ensure all information necessary to conduct the bankruptcy action is receivedReview and respond to interdepartmental tasks timelyMonitor PACER and update account information related to customer bankruptcy, including discharge or dismissal, confirmation of plan, reaffirmation of loan. Maintain the customer loan record accurately according to these scenariosEnsure contract cancellations are processed in a timely manner when applicable and facilitate the final disposition of the loan according to the bankruptcy court requirementsCommunicate with consumer attorneys and United States Bankruptcy Court Trustees from time-to-timeOther duties as assignedSkills and Qualifications
Minimum 2 years experience in auto loan default and bankruptcy preferredExperience in bankruptcy required Strong attention to detailSense of urgencyExcellent communication skills - written and verbalPC skills including knowledge and use of MS Office (Excel, Word, Windows, etc.)Competencies
Does the right thing, takes action and adapts to changeSelf-motivates, believes in accountability, focuses on results, makes plans and follows throughBelieves in humility, shares best practices, desires to keep learning, measures performance and adapts to improve resultsThrives on a team, stays positive, lives our values