You'll be working with a modern technology stack, including Google Cloud Platform (GCP), OpenShift/Kubernetes, Terraform, GitHub, and contributing to the CI/CD ecosystem (Cloud Build, ArgoCD). 

A key part of the role involves providing deep technical support and guidance to the engineering teams who are your customers, helping them leverage the platform effectively and troubleshooting complex infrastructure and platform-level issues.

What You'll Bring:

Experience: Significant professional experience (4+ years) in Platform Engineering, DevOps, SRE, or a similar role with a strong focus on cloud infrastructure and container orchestration.Cloud Expertise: Deep hands-on experience designing, provisioning, and managing infrastructure and services on Google Cloud Platform (GCP).Container Orchestration Mastery: Extensive experience with Kubernetes and specifically OpenShift. You should be highly proficient in managing clusters, deployments, services, and networking within these environments. Experience with tools like Helm is essential; familiarity with GitOps tools like ArgoCD is a strong plus.Infrastructure as Code: Strong proficiency with infrastructure-as-code tools, particularly Terraform, for managing complex cloud environments.Source Control: Solid experience with Git and platforms like GitHub.Scripting & Automation: Strong scripting skills (e.g., Python, Go, Bash) to automate platform tasks, build tools, and integrate systems.Observability: Hands-on experience setting up and working with monitoring, logging, and alerting systems for both infrastructure and applications (e.g., Grafana, Dynatrace).Troubleshooting Expertise: Exceptional problem-solving and debugging skills, particularly for complex issues within distributed systems, cloud infrastructure, and container platforms. The ability to act as Level-3 support for critical platform issues is key.DevSecOps Mindset: A strong understanding of security principles and how to build security into the platform layer and enable secure practices for application teams. Experience implementing security controls within cloud and container environments.Communication & Customer Support: Strong communication skills, with the ability to explain technical concepts clearly to engineering teams and provide effective technical support and guidance.

 

Bonus Points For:

Experience supporting internal users or customers on technical platforms.Certifications in GCP, Kubernetes, Terraform, security.Experience with chaotic engineering or disaster recovery planning.Familiarity with CI/CD tools like Cloud Build.Experience with service mesh technologies (e.g., Istio).Experience with secrets management solutions (e.g., GCP Secrets Manager).Experience implementing and managing databases or data services on GCP.

Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant
for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.
 

Build & Manage the application platform: Take the lead in deploying, managing, and optimizing our container application platform, primarily based on OpenShift. This involves configuring clusters, managing namespaces, implementing resource quotas, and ensuring the platform is stable, secure, and performant for all users. You'll work with tools like Helm for package management and ArgoCD for GitOps deployments onto the platform.Automate Cloud Infrastructure: Design, implement, and maintain our cloud infrastructure on Google Cloud Platform using infrastructure-as-code principles, primarily with Terraform. You'll be responsible for provisioning resources, databases, and other necessary cloud services in a repeatable, automated, and secure manner.Ensure Platform Reliability & Performance: Proactively monitor the health, performance, and capacity of the core platform components (GCP infrastructure, OpenShift clusters, storage, networking) and the observability stack itself. You'll troubleshoot complex system-level issues to ensure the platform provides high availability and scalability for the applications running on it.Provide Expert (Level-3) Support: Act as a primary point of contact for deep technical issues related to the platform infrastructure, OpenShift environment, and observability systems. You'll provide expert troubleshooting and resolution for complex problems that engineering teams encounter when deploying or running their applications on the platform.Collaborate and Enable Engineering Teams: Work closely with engineering teams (your internal customers!) to understand their requirements, provide guidance on best practices for using the platform, containerizing applications, deploying securely, and leveraging platform features like service meshes or secrets management.Integrate Security into the Platform: Collaborate with security teams to embed security controls and best practices directly into the platform infrastructure and configuration. This includes secure design, identity and access management, vulnerability scanning of platform components, and ensuring compliance requirements are met at the infrastructure level.Develop Observability Strategy: Lead efforts to define, implement, and refine our observability strategy for the platform and the applications running on it. Establish best practices for logging, metrics collection, tracing, alerting, and dashboarding using relevant tools (e.g., Grafana, Dynatrace).Improve Incident Response: Participate in defining and improving incident response procedures for platform-related issues, ensuring timely detection, diagnosis, and resolution of production incidents.Contribute to CI/CD Ecosystem: While the focus is the platform, you'll collaborate with teams managing the CI/CD pipelines (like Cloud Build) to ensure they integrate smoothly with the platform and enable secure, efficient deployments.Mentor and Lead: You'll provide technical guidance and mentorship to other team members, contribute to architectural discussions, and potentially lead key initiatives or projects.