At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
What you’ll do• Responsible & service owner for Digital App&Web channels products and services
• Responsible for all 7/24 Level 2 Operations in a proactive manner (Deployments, Monitoring, Troubleshooting, SLA/OLA Management, Service Capacity Management, Service Network Management, Technical Contract Management, Service OPEX Management, Service Incident Management, Service Problem Management, etc.) for corresponding products and services
• To ensure the service delivery is meeting the business and operational standards
• To ensure appropriate measurement and reporting of service performance, usage and availability is in place in order to analyse the trends to identify and prioritize improvements
• Implementing correct measurement of capacity demands
• Implementing DevOps tools and life cycle processes on responsible services.
• Implementing Operational automation processes (test, deployment, alarm).
• Working in multiple Agile Squad teams and delivering outputs per each team
• Maintaining a close relationship with the respective departments (marketing, project office, infrastructure, solution) to be aware of any changes to or additions to the current scope of the services
• Leading micro groups and projects
• Significant experience on UNIX/ Linux/Windows Operating system.
• Significant experience on Application servers Weblogic/Tomcat
• Significant experience of Java, .NET Applications and Management Tools
• Significant experience of UNIX/Linux Shell Scripting, Oracle PL/SQL and MSSQL systems
• Significant experience on Devops&Agile methodologies.
• Significant experience with implementing CI & CD pipelines and tools, Git, Jenkins, Nexus
• Significant experience on Microservice architecture, technologies
• Significant experience with Elasticsearch, MongoDB, Cassandra, Kong, Redis, Celery, Kafka, Hazelcast, RabbitMQ
• Significant experience on OCP, AWS, Google Cloud etc.
• Significant experience with Kubernetes, Swarm
• Excellent command of English
• Good team player skills
• Ability to work with ambitious timelines in a dynamic, high-growth environment
• Strong communication / interpersonal and decision making skills – ability to balance conflicting interests
• Familiar with working in an international environment
• Having experience more than 5 years with similar position
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.
What's in it for youWe like to keep them flexible:
• Vflexy: Flexible Benefits Program
• Hybrid working kit
• Ergonomic kit allowance
• Digital meal voucher
• Flexible transportation allowance.
• Employee assistance hotline & counselling
• Comprehensive and flexible private health insurance
• Discounted price deals for wide range of products & services
Plus, plenty more to enjoy!If you want to know more about us and what we do, then visit our website: www.vodafone.com.tr
https://www.vodafone.com.tr/insan-kaynaklari
Instagram: https://www.instagram.com/vodafonekariyer/
Youtube: https://www.youtube.com/user/VFTurkiye
Data Privacy
By applying for this job, you accept the Vodafone Privacy Policy. Please visit Privacy Policy web page at https://careers.vodafone.com/privacy-policy/turkey/ for further details.
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.
Together we can.