Infrastructure Management:
Manage, support and maintain network infrastructure such as but not limited to Cisco devices, Palo Alto firewalls, Netscaler, Infoblox, and Aruba devices.

Operational Support:
Provide tiered support for network-related incidents and service requests, ensuring timely resolution and root cause analysis for complex issues.

Automation & Optimization:
Develop and maintain automation scripts and tools to streamline network operations, improve efficiency, and reduce manual intervention.

Project Execution:
Participate in and lead network-related projects, including upgrades, migrations, and new deployments, ensuring zero to minimal disruption to business operations.

Compliance & Standards:
Ensure all network solutions adhere to internal standards, security policies, and industry best practices.

Monitoring & Analysis:
Utilize monitoring tools to proactively identify performance bottlenecks and potential issues, and conduct in-depth network analysis as needed.