**Introduction** IBM Infrastructure is a catalyst that makes the world work better because our clients demand it. Heterogeneous environments, the explosion of data, digital automation, and cybersecurity threats require hybrid cloud infrastructure that only IBM can provide. Your ability to be creative, a forward-thinker and to focus on innovation that matters, is all support by our growth minded culture as we continue to drive career development across our teams. Collaboration is key to IBM Infrastructure success, as we bring together different business units and teams that balance their priorities in a way that best serves our client's needs. IBM's product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** As a Development Support Engineer, you will work within the Office of the CIO. You will fulfill a critical role on the IBM App Services team and share responsibility for a CI/CD pipeline that supports both Mobile and Mac applications. In your role, you will share the responsibility for the deployment, maintenance, and optimization of our CI/CD pipeline. It is expected that you will provide support to development teams and ensure a smooth, automated, and secure release process. Your focus will be on troubleshooting build and signing issues, improving automation workflows, and enforcing best practices. You will work closely with the engineering team to ensure our tool meets the needs of our various stakeholders. Our expectation is that you bring to IBM strong technical experience, engagement and communication skills and you will partner with platform engineering and other foundational services for the successful execution of our strategic vision. Ability to manage complex technical challenges across multiple organizations and stakeholders is a must. **Required technical and professional expertise** * Proficiency in Bash scripting and task automation. * Knowledge of Ruby and use of Fastlane for mobile automation. * Experience with macOS Terminal and Xcode. * Practical experience with Jenkins. * Experience with packaging automation and software distribution. * Familiarity with GitHub and good collaborative versioning practices. * Fluent English **Preferred technical and professional experience** * Experience with ADEP (Apple Developer Enterprise Program). * Knowledge of Provisioning Profiles, Certificates and Bundle IDs. * Understanding of Signing and Notarization processes for Apple software distribution. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.