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Job Summary

Responsible for planning and designing new software and web applications. Analyzes, tests and assists with the integration of new applications. Oversees the documentation of all development activity. Trains non-technical personnel. Assists with tracking performance metrics. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

SailPoint/Identity Governance and Administration

Description
Join the NBC Universals Identity and Access Management team and help sustain and enhance critical Identity Governance and Administration (IGA) solutions that support NBCU’s enterprise workforce. The Sustaining IGA Engineer plays a key role in ensuring the ongoing reliability, performance, and compliance of our IGA services, while collaborating with cross-functional teams to troubleshoot, optimize, and evolve existing capabilities.

Responsibilities

Support and maintain existing IGA platforms (e.g., SailPoint) including system health, performance tuning, and issue resolutionTroubleshoot complex production issues related to user lifecycle, provisioning, role management, and access reviewsPerform root cause analysis and implement long-term corrective actions for recurring incidentsPartner with development, security, and operations teams to support secure, compliant identity servicesMonitor and report on IGA service metrics to ensure SLAs and business expectations are metManage routine tasks such as role reviews, access certifications, rule updates, and policy enforcementDocument processes, workflows, technical configurations, and known issuesProvide support for application onboarding and ensure adherence to existing standards and governance frameworksParticipate in audits, compliance initiatives, and continuous improvement efforts

Qualifications

Basic Requirements

Bachelor’s degree in Information Security, Computer Science, or related field or equivalent work experience8+ years of hands-on experience in Identity Governance & Administration (IGA) within a large enterpriseWorking knowledge of IGA platforms such as SailPoint IdentityIQ, Saviynt, or Microsoft Entra IDExperience supporting identity lifecycle automation, user provisioning, and access review processesFamiliarity with integration standards (e.g., REST APIs, SAML, OAuth) and identity-related protocolsExperience with troubleshooting Java-based connectors and scripting in BeanShell, PowerShell, or JavaScriptStrong understanding of RBAC, policy enforcement, and audit/reporting mechanismsAbility to manage competing priorities in a fast-paced production environmentExcellent problem-solving and communication skillsStrong documentation and process orientation

Desired Characteristics

Experience maintaining large-scale SailPoint environmentsExperience supporting Zero Trust or least-privilege initiativesExperience participating in security audits or regulatory assessments

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years