Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.  

In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited.  Operating in Toronto and Vancouver, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group.  We have different capabilities that provide tools and processes to facilitate the functions, business and entities with their service management responsibilities.

About Us

MSS Tech is a c.7,000-strong diverse, talented, and resilient engineering group that partners with our business and wider-bank colleagues to deliver industry-leading technology services. Our clients feel safe in the knowledge that, for us, production always comes first, anything less is failure. We constantly challenge boundaries, whilst engineering with safety and security. Continually building on our strongest assets - our people, maximizing our potential, continuously stretching what it means to be a high performing organization.

About the Role

GoldenEye is a strategic trade store for Fixed Income (Global Debt Markets) which connects to various trade sources to get trade events real time, stores the trades in various formats and make the same available at real time or at the end of the day for carrying out any other business function for each trade event. Shipping code early and often using Agile and DevOps principles is critical for us to deliver business value, with continuous improvement and learning at the center of everything we do.

As our Developer Analyst, you will:

Develop, design and support strategic trade store and life-cycle management platform for the investment banking division of HSBCHave experience and can code, architect/design systems and understand building highly available and scalable micro services on cloud infrastructureBuild solutions with an engineering mind-set that not just achieve functional objectives but also cater to non-functional requirements with consistent performance that help our business to grow revenueDevelop and manage the professionalism, foster collaboration, adopt best practices and ensure on-time and top-quality deliveriesCollaborate with a global team where co-ordination activities would cross regional boundariesProactively remove impediments, see risks, and communicate issues to Program ManagementIdentify process inefficiencies and find innovative and pragmatic ways to eliminate them

What Your Day will Look Like:

Deal with business users and successfully eliciting detailed information from them under pressured circumstances.A high degree of project responsibility. The ability to own projects and see it through from inception to closeIncrease capability and knowledge of the team on Trade Store applicationResponsible for production delivery by becoming the effective bridge between different IT Development, change management and business stakeholdersIdentifies problems and help implementing technical solutions to fix themAbility to understand challenges and deliver on the application upgradeProvide BAU supportShould work within defined timelines and meet quality goalsClosely monitor EOD batches and co-ordinate with consumers activelyUnderstand user queries/issues, analyze it and provide resolutionIncident Handling, Management and ResolutionCollaborate with wider global teams and communicate seamlessly with IT and Business/Ops stakeholders