At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance, and reemployment assistance. Our client is currently seeking a qualified **Desktop Support Technician** to join their team **onsite** in Schenectady, NY and provide end-user support. This position will support an office and manufacturing environment. **Duties and Responsibilities** **:** + Supports mobile data plans, mobile networks, and devices + Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals + Documents, maintains, upgrades, or replaces hardware and software systems + Supports and maintains user account information including rights, security, and systems groups + Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed + Resolves network connection issues, track network connections back to network switches + Escalates problems and issues to a higher level of support if unable to resolve + Represents the company in a professional and businesslike manner and communicates effectively with customers and associates + Interacts with customers, responding to routine technical questions or requests for information + Provides Audio Visual support + Comfortability providing hands and feet support for Server and Network is a plus **Skills and Qualifications** **:** + Minimum 3 to 6+ years of experience supporting PC Hardware and software + Experience with hands and feet support + Mobile device support experience + Audio Visual conference room support experience + Hardware and software troubleshooting skills + Excellent customer service and end-user support skills + Hardware break / fix experience + A+ Certification is a plus but not required + Previous experience in manufacturing environment is a plus but not required + Able to go from one office to another on client campus **Wage Range** : The rate for this position is between **$18.75 - $27.50 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. **Benefits** **:** The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time. CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit **www.compucom.com** . CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.