**We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant! We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a **Desktop Support Technician** _Responsibilities:_ • Expertise in supporting End User Computing hardware and software (Windows and MAC) including laptops desktops mobile phones tablets printers MS Office Remote Access Video Conferencing and VDI. • Experience in documenting tracking and monitoring the incidents and problem(s) to ensure a timely resolution in ServiceNow Remedy or similar ticketing systems. • Must have deep subject manner expertise in hardware peripherals and enterprise software support reimage and data migration break-fix international travel support device back-up and restore mobility email IMACs (installs add moves and changes) and ad-hoc support for technology users. • Experience in the full lifecycle of end user devices including provisioning monitoring remote managing re-imaging de-provisioning and retiring. • Must be able to manage and organize your own workload and utilize your resources to ensure the Executive issues and requests are resolved. • Proven ability to learn quickly and utilize latest technologies to develop and implement superior solutions in a high-pressure environment • Experience following policies and guidelines on security and confidentiality • Focused team player with strong ability to provide independent leadership for successful project outcomes and achievement of desired objectives _Required experience:_ • 2 to 4 yrs of working experience with Desktop Support activities (manage tickets, computer configuration, LAN/WAN knowledge and others) • Experience with MAC and Windows devices **• English language proficiency.** **_Why Cognizant?_** • Improve your career in one of the largest and fastest growing IT services providers worldwide • Receive ongoing support and funding with training and development plans • Have a highly competitive benefits and salary package • Get the opportunity to work for leading global companies • We are committed to respecting human rights and build a better future by helping your minds and the environment • We invest in people and their wellbeing. • We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered. Igualdad de Empleo y Política de Acción Afirmativa: Cognizant es un empleador que ofrece igualdad de oportunidades. Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley At Cognizant we believe than our culture make us stronger! Join us now! \#BeCognizant #IntuitionEngineered Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.