Overview Join our team as a day shift, full-time, IT Desktop Support Technician II in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace Health System includes six hospitals, 51 health care clinics, and seven outpatient therapy clinics, with 619 inpatient beds and employs a team of more than 3,400, including more than 263 health care providers. Responsibilities A Desktop Services Technician provides support and quality service to X staff by installing, inspecting, maintaining, troubleshooting, and repairing personal computers, peripherals, network printers, and other technology devices. Qualifications Job Requirements: 5+ years of progressive experience in a desktop support role. Familiar with MS applications Performs other duties as required to meet departmental and organizational objectives Preferred Job Requirements: Experience in a Healthcare environment is a plus. Experience with Microsoft's SCCM (System Center Configuration Manager) is a plus. Experience with VDIs is a plus. Certifications (A+, MCP) a plus Basic support of application and database servers is a plus