Dallas, TX, 75219, USA
1 day ago
Desktop Support Tech
Job Description Survey o Surveys workstation assets at Parkland Health locations to capture device information. o Updates CMDB hardware status and location for each workstation o Validates CMDB against the Workstation Survey Report  Workstation Configuration & Readiness o Follows established process to load image and configure workstations and/or smart devices. o Updates CMDB hardware status for each workstation and/or smart device. o Ensures all workstations/smart devices are documented and prepared for transit to location. o Confirms equipment has been delivered to correct location. o Validates CMDB for newly installed workstations/smart devices against the Workstation Installation Report  Workstation/Smart Device Replacement o Disconnects USB devices plugged into workstations. o Deinstalls workstations, keyboards, and mice o Installs workstations, new keyboards, and mice. o Reconnects remaining USB devices. o Validates workstations are functional. o Validates workstations can print. o Removes smart devices and accessories o Verifies all deinstalled equipment is ready for disposal, is listed in the Equipment Deinstall report, and physically accounted for  Deliverables: o Roaming Workstation Project o Zebra Printer Project We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements -able to work 1st and 2nd shift plus potential weekends -reliable and able to pass a drug and background -hardware IT experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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