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Required Skills:

5+ years of experience with Desktop support is required

Must be able to solve issues over the phone and in person

Must have strong customer service skills

Experience troubleshooting software and hardware issues is required

Must be able to support PC's and MAC's

Experience with SCCM is a plus

Must have strong Windows OS experience

Experience with Windows 11 is required

Experience with Citrix and building VDI's is highly desired but not required

Experience with Active Directory is a plus

Experience with PC and laptop refreshes is a plus

Must have strong problem-solving skills and the ability to prioritize requests

Experience working within a ticketing system is required

Must take initiative and have ability and desire to learn

Experience supporting user and operating system issues required

Job/Project Description:

This is a great opportunity for an experienced Desktop Support Analyst to work in a small team for an enterprise organization. The chosen person will support hardware and software as well as image machines and support day to day technical issues. This person will work with various IT and business teams to support remote workers with technology needs. If you are a self-motivated professional who is looking for an opportunity to work with an experienced, cohesive team, in a good, professional environment, this is the role for you.

TT202511-CPC_1755020683 To Apply for this Job Click Here