Kforce has a client in Irving, TX that is seeking a Deskside Mobile Support Technician. Responsibilities: * Provide deskside/mobile support to end-users during the mobile carrier transition * Assist with the distribution and setup of new mobile devices and/or SIM cards * Configure and activate mobile phones (iOS and Android) with the new carrier settings * Support data transfer, email setup, MDM enrollment, and app configurations * Troubleshoot issues related to device compatibility, network access, or user authentication * Educate users on new carrier features, voicemail, roaming, and support processes * Maintain detailed logs of device assignments, support tickets, and user feedback * Coordinate with the mobile project team to escalate issues and track progress * Collect and decommission old devices