We are currently recruiting for a Desk Adjuster 2 to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

 

The successful candidate will investigate, evaluate, negotiate, and settle claims by telephone and correspondence. Settling losses within delegated authority or reporting to clients while also directing field adjusters and legal council on a task basis.

 

At least 2 years of technical claims handling experience in an insurance claims environment, knowledge of commercial and personal lines in both Property and Auto PD is required Post-secondary education in an insurance related field, working towards full independent adjusting license and CIP designation is required Min of 4 CIPs completed wiht ability to obtain a probationary adjusting license for Ontario Ability to conduct telephone investigations, evaluate, negotiate and settle first and third party commercial lines claims Proficient in maintaining accurate and detailed activity, transaction and reserve records Advanced computer skills including Office 365 and Windows 10 Excellent telephone etiquette and courtesy Excellent communication skills, must be a team player with a strong commitment to quality and customer service  French/English Bilingualism would be considered an asset

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Investigation, collection, and analysis of claims information. Evaluates coverage, liability and quantum. Negotiates, settles, finalizes claims. Accurate recording, reporting and presentation of files Maintenance of accurate billing, and time and expense records. Work with manager to maintain client relations