We are currently recruiting for a Desk Adjuster Level 1 to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

 

The successful candidate will investigate, evaluate, negotiate and settle commercial claims on the desktop using a variety of techniques and systems. The candidate will participate in ensuring accurate recording, reporting and presentation of files; identify potential responsible third parties. Actively pursue liability transfer when and where identified. Maintaining accurate reserving is critical to the role. 

Minimum of 1 year of technical experience in an insurance claims environment, Post-secondary education in an insurance related field working towards full Independent Adjusting License and CIP Designation. Multiple CIP courses would be considered a benefit.  Maintain an active licence in home jurisdiction. Pursue licences in other provincial jurisdictions based on eligibility.  Knowledge of commercial and personal lines in both Property and Auto PD will be considered an asset Ability to conduct telephone investigations, evaluate, negotiate and settle. Proficient in maintaining accurate and detailed activity, transaction and reserve records Advanced computer skills including Office 365 and Windows 10 Excellent communication skills Must be a team player with a strong commitment to quality and customer service Ability to manage multiple priorities Strong analytical and mathematical ability French/English Bilingualism would be considered an asset

 

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Investigation, collection, and analysis of claims information Accurate recording, reporting and presentation of files Evaluates coverage, liability and quantum Maintenance of accurate billing, and time and expense records Negotiates, settles and finalizes claims Work with managers to maintain client relations