Key Responsibilities

Product Strategy & Planning

Define and drive the diagnostics (SLABS) roadmap aligned with the SuperApp vision. Convert operational needs into scalable digital workflows across booking, logistics, and reporting. Prioritize product features based on feasibility, value, and stakeholder alignment.

Product Ownership

Integrate end-to-end eLab & retail lab processes: Order management, catalog structuring, Phlebotomist tracking & fulfilment, bundling, pricing, and returns.

Cross-Functional & Vendor Coordination

Act as the key liaison between internal diagnostics teams and the external tech vendor. Lead requirement documentation, sprint planning, UAT, and handover during BOT phases. Coordinate across sample collection teams, lab operations, logistics vendors, and customer support. Test catalog and filter management

Feature Development & Execution: Lead the design and delivery of

Slot-based booking for home sample collection Phlebotomist dispatch, routing, and tracking Sample aggregation, hub-spoke routing, and cold chain management Report tracking, LIMS integration, and digital delivery Diagnostics-Specific Product Requirements: Cold chain compliance, Multi-lab integration, Dynamic pricing, bundled test offers, and discounting logic, Subscription and wellness check-up modules

Analytics & Performance Optimization: Define and monitor diagnostics KPIs

 

 

Requirements

Education & Experience

Bachelor’s in Healthcare, Life Sciences, Technology, or Business (MBA preferred) 4–7 years of experience in product management; diagnostics or healthtech experience preferred Exposure to LIMS or diagnostic service delivery platforms is a strong plus Preferred prior experience with tech-vendor driven development 

Skills & Competencies

Strong grasp of diagnostics workflows and digital order flows Familiarity with lab systems (LIMS), scheduling tools, and logistics platforms Analytical mindset with a focus on process optimization and user outcomes Excellent stakeholder management and communication skills  

Key KPIs

Roadmap Execution– Product/ feature delivery time  Product Adoption & User Engagement  Product Quality & Feedback  Conversion & Funnel Metric  Business Impact -GMV / Revenue Contribution from the Product