**Introduction** We are looking for a Delivery Leader with deep expertise in Record-to-Report (RTR) and working knowledge of Procure-to-Pay (PTP) processes, especially in the context of Fixed Assets, GL, & Balance Sheet Reconciliations. The role requires strong delivery and people management skills, experience in a client-facing environment, and a track record of driving operational excellence in shared services or BPO settings. **Your role and responsibilities** * Lead end-to-end delivery for the account, including RTR and PTP - month-end close, journal entries, balance sheet reconciliations, intercompany, and financial reporting, Invoice processing, Exceptions and payments * Oversee Fixed Assets accounting, capital projects, and construction work-in-progress (CWIP) processes, ensuring compliance with GAAP and client policies * Provide support and governance on PTP-related touchpoints that intersect with RTR (e.g., accruals, asset capitalization, vendor payments) * Serve as the primary delivery interface for the client, maintaining strong relationships with key stakeholders * Manage a team of F&A professionals across locations, ensuring service levels, KPIs, and client satisfaction metrics are met * Drive continuous improvement, standardization, and automation initiatives in partnership with transformation and technology teams * Provide thought leadership on accounting best practices and contribute to strategic decision-making in the F&A tower * Manage audits (internal and external), ensuring timely responses and adherence to control frameworks * Ensure robust people management, including team development, career planning, and performance management * Collaborate with IBM internal teams and client-side controllers to resolve escalations and ensure delivery stability **Required technical and professional expertise** * 15-20 years of total experience in Finance & Accounting BPO/shared services * Strong hands-on and leadership experience in Record-to-Report (RTR) processes * Working understanding of PTP, especially in relation to invoice accruals, asset capitalization, and project spend * Solid exposure to Fixed Assets accounting and Construction Accounting (including CWIP handling) * Demonstrated experience in client-facing roles and stakeholder management * Proven people leadership experience managing large, diverse F&A teams * Proficiency in SAP or other major ERPs * Strong analytical, communication, and problem-solving skills * Experience with controls and compliance frameworks (e.g., SOX, internal audit, external audit support) **Preferred technical and professional experience** * CA, CWA, or MBA in Finance (preferred but not mandatory) * Experience working with utilities or energy sector clients * Exposure to automation tools (e.g., BlackLine, Alteryx, Celonis, or similar) is a plus IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.