The Deputy Commissioner for Operations reports directly to the Commissioner and oversees all daily operations related to carrying out the Department's mission. This individual is put in charge during any absences of the Commissioner and will provide 24/7 on-call availability to address urgent issues, including emergency responses for public health issues, weather-related events and other critical incidents. The Deputy ensures that regulations, policies and procedures are being followed at all levels of the Department and ensures that communication is occurring among various divisions in order to enhance outcomes. The Deputy plays a key role in planning for program development and maintaining positive relationships with key Departmental stakeholders. The Deputy supervises the assistant Commissioner for Operations and the 4 Regional Directors as well as specific project staff as designated by the Commissioner.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
Preferred Qualifications:
Minimum of seven (7) years of high-level strategic operations in a human services capacity and working with adults with intellectual and developmental disabilities. Preference with exposure to both public and private sectors and for those having provided direct services to individuals with disabilities.
Proven expertise in strategic planning, policy development, and regulatory compliance within a large organization.Demonstrated success in managing complex budgets and financial oversight, ideally with experience in managing budgets of $1 billion or more.Strong knowledge of federal, state, and local regulations related to intellectual and developmental disabilities services.Experience engaging with legislative bodies, stakeholders, and advisory councils to influence and implement policy initiatives.Excellent communication skills, both written and verbal, with a record of effectively conveying complex information to diverse audiences. High-level strategic operations experience in a human services capacity and working with adults with intellectual and developmental disabilities.Preference with exposure to both public and private sectors and for those having provided direct services to individuals with disabilities.About the Department of Developmental Services
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
For more information about our agency and programs visit:www.mass.gov/dds
Pre-Hire Process:
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
· Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired.
Recommended candidates must successfully complete pre-employment screening which includes:
· Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
· Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
· National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete theADA Reasonable Accommodation Online Request Form.
For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at617-979-8500 for assistance.
Forquestionsregarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.
The Deputy Commissioner for Operations reports directly to the Commissioner and oversees all daily operations related to carrying out the Department's mission. This individual is put in charge during any absences of the Commissioner and will provide 24/7 on-call availability to address urgent issues, including emergency responses for public health issues, weather-related events and other critical incidents. The Deputy ensures that regulations, policies and procedures are being followed at all levels of the Department and ensures that communication is occurring among various divisions in order to enhance outcomes. The Deputy plays a key role in planning for program development and maintaining positive relationships with key Departmental stakeholders. The Deputy supervises the assistant Commissioner for Operations and the 4 Regional Directors as well as specific project staff as designated by the Commissioner.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
Preferred Qualifications:
Minimum of seven (7) years of high-level strategic operations in a human services capacity and working with adults with intellectual and developmental disabilities. Preference with exposure to both public and private sectors and for those having provided direct services to individuals with disabilities.
Proven expertise in strategic planning, policy development, and regulatory compliance within a large organization.Demonstrated success in managing complex budgets and financial oversight, ideally with experience in managing budgets of $1 billion or more.Strong knowledge of federal, state, and local regulations related to intellectual and developmental disabilities services.Experience engaging with legislative bodies, stakeholders, and advisory councils to influence and implement policy initiatives.Excellent communication skills, both written and verbal, with a record of effectively conveying complex information to diverse audiences. High-level strategic operations experience in a human services capacity and working with adults with intellectual and developmental disabilities.Preference with exposure to both public and private sectors and for those having provided direct services to individuals with disabilities.About the Department of Developmental Services
The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.
For more information about our agency and programs visit:www.mass.gov/dds
Pre-Hire Process:
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.
· Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired.
Recommended candidates must successfully complete pre-employment screening which includes:
· Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
· Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
· National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks
If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete theADA Reasonable Accommodation Online Request Form.
For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at617-979-8500 for assistance.
Forquestionsregarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) eight (8) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least five (5) years must have been in a managerial capacity.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?Explore our Employee Benefits and Rewards
An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) eight (8) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least five (5) years must have been in a managerial capacity.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics?Explore our Employee Benefits and Rewards
An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.