Key Responsibilities

Team Supervision & Leadership

Directly manage a minimum of six depot employees. Lead recruitment, interviewing, hiring, onboarding, and training. Assign daily tasks, evaluate performance, deliver feedback, and implement corrective actions. Address employee concerns and escalate issues appropriately.

Operational & Administrative Oversight

Enforce NUCO2 policies, procedures, and regulatory requirements. Collaborate with the District Manager to monitor KPIs and safety compliance. Review and approve timesheets; oversee payroll processing via UltiPro.

Driver & Fleet Management

Train and supervise drivers and technicians to ensure DOT Hours of Service compliance. Conduct audits of vehicles, equipment, and facilities to meet OSHA, DOT, and NUCO2 standards. Leverage fleet telematics and coordinate with Logistics to optimize routes and driver performance.

Quality Assurance & Field Oversight

Perform quality spot checks on equipment installations in the field to verify adherence to Standard Operating Procedures. Observe and assess driver performance during field visits, ensuring safe driving behaviors and service excellence. Provide immediate coaching, corrective feedback, and refresher training based on spot-check findings.

Safety Leadership

Lead monthly safety meetings to review incidents, share best practices, and reinforce protocols. Develop, implement, and enforce safety procedures to maintain a zero-incident environment. Perform regular safety inspections and risk assessments, addressing hazards immediately. Foster a safety-first culture through coaching, recognition, and ongoing training.

Communication & Reporting

Respond promptly and professionally to all internal and external correspondence. Analyze operational reports to validate route completion, service productivity, and compliance. Coordinate with Scheduling and Logistics to balance delivery and service workloads.

SOPs, Inventory & Supplier Coordination

Maintain accurate daily and monthly inventory records; submit product level readings to suppliers. Oversee incoming deliveries and cycle counts using inventory management software.

Continuous Improvement

Identify and implement process improvements to optimize depot efficiency and service quality. Support cross-functional initiatives aligned with NUCO2’s strategic objectives.

Qualifications

Education & Experience

High School Diploma required; associate or bachelor’s degree preferred. Minimum of three years in a supervisory or leadership role within logistics, distribution, or industrial operations. Military applicants at paygrade E-5 or above meet the three-year supervisory experience requirement. Must be at least 21 years of age.

Technical & Professional Skills

Proficiency with UltiPro Payroll System, inventory control software, and Microsoft Office Suite. Strong mechanical aptitude and hands-on experience in industrial settings. Demonstrated ability to lead safety programs and maintain compliance with OSHA, DOT, and company standards.

Safety & Quality Expertise

Proven track record of conducting safety meetings and driving team engagement in safety initiatives. In-depth knowledge of industry best practices for hazard identification, risk mitigation, and incident investigation. Experience conducting quality spot checks and field performance assessments with actionable follow-up.