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Location: Warsaw, Poland | Hybrid work model (2 days in the office per week required) 

The Opportunity 

As a Deployment Lead for Global Customer Support, you will be accountable for creating a comprehensive deployment plan and leading its successful execution in the different service organizations. You will collaborate with all project teams and countries building strong cross-functional alliances with local and regional stakeholders, translating abstract goals into concrete country deployment plans and KPIs, and driving change.
 

In this role, you will be:

Collaborating with local deployment leads to ensure alignment, consistency, and effective communication between global and regional teams

Developing and managing detailed deployment plans, timelines, and budgets, integrating them seamlessly into the overall project framework

Monitoring deployment progress, identifying risks, and making timely adjustments to ensure successful and cost-effective execution

Designing comprehensive deployment strategies tailored to regional needs while aligning with global company objectives

Supporting local teams by providing guidance, resources, and training necessary for effective deployment execution

Documenting deployment processes, milestones, and outcomes to maintain transparency and ensure knowledge sharing

Driving continuous improvement by identifying process enhancements and promoting best practices across deployment activities

Who You Are

University education in Business, Project Management, or a related field; MBA or other advanced degree is an advantage. Certification is an advantage  (e.g. IPMA, PMI, PRINCE2, agile methodologies)

Proven experience in global project management and deployment, preferably within a multinational and matrix organization

Knowledge of project planning, deployment execution, and change management principles and practices

Excellent communication, influencing, and negotiation skills; able to build lasting relationships across departments

Proficiency in project management tools and software, with the ability to manage complex plans and budgets

Demonstrates strong leadership, decision-making, and cross-functional team coordination in dynamic environments

Mandatory fluency in English (spoken and written); thrives in fast-changing international matrix setups with a structured, goal-oriented, team-spirited approach
 

What You Get:

Employment contract (Umowa o pracę) with a competitive salary aligned to your experience and market standards,

Annual bonus payment based on your performance,

Private healthcare ( LuxMed packages) and group life insurance (UNUM), 

Training, language courses, and diversified career paths are available,

Recharge Days (2 days off per quarter),

Take time Program (up to 3 months of leave to use for any purpose),

Flex Location (possibility to perform our work from different places in the world for a certain period of time),

Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice),

Stock share purchase additions,

Pension plan,

Holiday allowance, 

Yearly sales of company equipment and many more!

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The controller of your personal data is Roche Diagnostics Polska sp. z o.o., ul. Domaniewska 28, 02-672 Warsaw. The data is processed for the purpose of recruitment. You have the right to access data, rectify it, delete it, limit processing, transfer it and - if processing is based on your consent - withdraw this consent at any time. Contact the Data Protection Officer at: dia.daneosobowe@roche.com. More information on the principles of processing your personal data by Roche at the link: https://www.roche.pl/privacy-policy-recruitment-dia-en.
 

Roche Diagnostics sp. z o.o.  operates in full compliance with the law and does not tolerate any violations. Roche Diagnostics sp. z o.o.  has implemented a Procedure for Reporting Violations of Law. If you wish to report any irregularities related to our activities, all necessary information regarding the reporting process can be found on our website: https://www.roche.pl/kontakt/ochrona-sygnalistow-zglaszanie-naruszen.

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.