We are Henderson Brothers, a fourth-generation, family-owned insurance brokerage firm in Pittsburgh PA, and we are seeking a Department Administrative Manager to support our Employee Benefits team. This key role will partner with senior leadership and internal stakeholders to ensure smooth day-to-day operations, enhance the client and employee experience, and provide a strong foundation for department efficiency and success. If you’re highly organized, proactive, and thrive in a fast-paced environment, we’d love to meet you. What You’ll Do Leadership & Department Support + Manage the calendar and scheduling for the Employee Benefits Practice Leader. + Document and organize leadership and departmental meetings, 1:1s, and expense submissions. + Book travel for staff and coordinate internal department events. Hiring & Onboarding Support + Partner with HR and hiring managers to support the onboarding process. + Coordinate interview schedules and orientation plans for new hires. + Serve as a friendly and professional point of contact for new employees. Vendor & Client Coordination + Schedule and manage meetings with external vendors and carriers. + Maintain a regular meeting cadence between external partners and internal stakeholders. + Act as a welcoming ambassador to clients, vendors, and guests. Administrative & Industry-Specific Support + Produce department reports related to at-risk and lost business. + Partner with Accounting on invoicing tasks. + Maintain data integrity within our CRM system (EPIC). + Assist with client onboarding and provide backend support to sales, including presentation preparation and benchmarking research (e.g., Milliman). What You’ll Bring + 5+ years of administrative or operations experience, ideally in professional services or insurance. + Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). + Experience with CRM systems (EPIC experience is a plus). + Exceptional organizational and multitasking abilities. + High level of professionalism and discretion when working with confidential information. + Bachelor’s degree preferred, or equivalent experience. Why Join Us? + Competitive compensation and a robust benefits package, such as: + Above benchmark health care plan + 401(k) match + Education assistance, including student loan relief + Company-paid identity theft coverage + Hybrid in-office schedule + Supportive leadership and team environment + Company values focused on kindness, humility, teamwork, and a desire to provide truly exceptional service and solutions to our clients. It is these values that have earned our consistent nomination as a Top Workplace in Pittsburgh. Powered by JazzHR