Apply Job Type Full-time Description

At DOCS Dental, we believe every patient deserves not only excellent dental care but also a seamless and stress-free financial experience. Our practice is built on compassion, communication, and trust — values that also extend to how we support and empower our team. As we continue to grow, we’re looking for a Dental Accounts Receivable (AR) Representative to join our administrative team and help ensure the financial health of both our patients and our practice. 

Schedule: 

Monday through Friday - 8:30am - 5:30pmOccasional overtime required based on billing cycles or deadlines.  

Responsibilities: 

Generate and submit accurate claims and invoices for dental services to insurance companies and patients.Review and verify patient insurance eligibility and dental benefits.Maintain and update patient accounts with payment details, insurance updates, and account adjustments Monitor accounts receivable aging reports to identify overdue accounts and implement collection strategies. Prepare and submit dental insurance claims electronically or via paper as required.Follow up on unpaid claims and work with insurance companies to resolve disputes or discrepancies.Communicate with patients to explain billing procedures, account balances, and payment options.Address and resolve patient inquiries and complaints regarding their accounts.Ensure all billing practices comply with federal and state regulations, including HIPAA.Keep updated on changes in dental billing codes and insurance regulations. Work closely with dental office staff, including dentists and hygienists, to ensure accuracy in billing and coding.Collaborate with office management to improve billing processes and systems. Requirements High school diploma or equivalent; associate's degree in accounting, business administration, or a related field preferred.Previous experience in accounts receivable in a dental settingMust have experience with Denticon.Must have experience with Ortho Accounts Receivable. Must have a Real IDCertification as a Dental Billing Specialist or similar credential is a plus. 

DOCS Health is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.