The Demo Engineer is responsible for overseeing the logistics, setup, maintenance, and operation of demo equipment used during marketing events and trade shows. The Technician designs, installs, maintains, troubleshoots, and repairs computer hardware and other technical equipment! This role ensures the smooth operation of hardware systems, helps identify and resolve hardware and software-related issues. This role ensures that all equipment is properly prepared, functional, and ready for demonstration to prospective customers. Collaboration needed across BU, marketing, and sales stakeholders for logistics coordination, event support, and demo development.
In This Role, Your Responsibilities Will Be:
Demo Design, Installation & Setup:
Assists with the demo design, procurement, installation, and assembly based on initial requirements to create robust demo stations
Includes the Concept Designs in CAD Design software, custom metalwork, and fabrication.
Ensure proper setup of hardware systems and their integration into existing infrastructure, including software imaging and storage.
Equipment Management and Inventory:
Oversee the inventory of all demo equipment
Ensuring all equipment is tested and functional prior to events
Track hardware lifecycle from installation to decommissioning, ensuring all equipment is accounted for.
Maintenance, Repairs and Troubleshooting:
Perform routine maintenance and preventive checks on hardware equipment to ensure optimal functionality and minimize downtime during events.
Diagnose and resolve hardware issues by conducting tests, related to computer systems, peripherals, and other devices.
Inspects, repairs, tests, modifies and improves electronic equipment, parts, and systems.
Logistics Coordination:
Plan and coordinate the shipping/ transportation of demo equipment to and from event venues.
Manage the setup and teardown of demo equipment at events, ensuring adherence to timelines and safety protocols.
Create contingency plans for technical or shipping issues.
Collaboration with Event Teams:
Work closely with the event planning, marketing, BU, and sales teams to ensure demo equipment aligns with event goals and objectives.
Support presenters and other team members with the proper setup of equipment for live demonstrations or presentations.
Gather feedback on equipment performance and ensure that any issues are addressed promptly.
Who You Are:
Demonstrated ability to support cross-functional projects and manage multiple stakeholders.
Strong communication; adept at managing high-pressure timelines.
Clear, confident communicator who thrives under pressure and can collaborate across technical and event teams.
For This Role, You Will Need:
Willingness to travel domestically and internationally for key event support (approximately 10%). Minimum one trip per quarter
Minimum of 3 years or more Hardware Technician (or similar) Experience
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.