Demo Center Manager
Big Sky Resort
Overview The Demo Center Manager oversees daily operations of the Big Sky Resort Demo Center and supports demo rentals across all rental locations. This role is focused on delivering premium guest experiences through exceptional product knowledge, equipment care, and team leadership. You’ll manage fleet inventory, maintain high performance standards, and ensure that guests are outfitted with the best gear for their mountain experience. Responsibilities Lead and train team members on guest service, equipment fitting, and product knowledge Maintain demo gear in peak condition in coordination with the repair team Monitor equipment usage and enforce risk management practices Handle warranty issues and maintain vendor communication Coordinate with retail team on demo fleet availability and restocking Qualifications Experienced and passionate skier Minimum 2 years in a rental or retail environment Strong organizational and multitasking skills Physical Requirements: Able to stand and walk for extended periods, including navigating stairs while carrying skis, snowboards, or boxes Must be able to bend, squat, kneel, and reach overhead regularly Capable of completing daily store maintenance tasks including sweeping, vacuuming, emptying trash, and cleaning All full time seasonal team members can enjoy the following benefits: FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties Discounted vouchers for skiing at Big Sky Resort for friends and family Discounted ski/snowboard rentals with a free team member lesson 25%-50% off F&B and Retail at all Boyne outlets Eligibility for affordable Team Member Housing Lodging discounts for friends and family Discounted Lone Mountain Ranch Cross Country Ski Trail Pass Wellness Day and Eligibility for PTO Monthly team member events
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