Job Title: Demand Senior Planning Manager
Coty Job Category: Planning Senior Manager
Reports To: Divisional Planning Director
Location: Barcelona

 

ABOUT COTY
We are Coty, one of the world’s largest beauty companies with an iconic portfolio of brands across
fragrance, color cosmetics, and skin and body care. Coty is the global leader in fragrance and number
three in color cosmetics. Coty’s products are sold in over 150 countries around the world. Coty and its
brands are committed to a range of social causes as well as seeking to minimize its impact on the
environment.

 ABOUT THE DEPARTMENT
 

Within the Supply Chain function sit our Planning teams. With a population of over three hundred people
these teams are a competitor leading, purpose built Global Hub, covering a multitude of Planning areas
where we share best practice in a centralized and standard way to deliver industry leading service at
best cost and the right level of inventory.

Our Global Demand Planning Team are responsible for ensuring good prediction of Sales across the
world. This signal drives the full End to End Supply Chain from logistics through production and onto
supplier orders. The team collaborates with the markets to get the best Business Intelligence to input to
the Machine Learning Models to create the best forecast. The team also ensure all New Product
launches are reflected correctly within the forecast.
 

 

 THE ROLE

The Demand Senior Planning Manager leads a team of professionals to deliver forecasting activities
(units and value) for a large region within the Coty portfolio.

Key Success Measures
• Forecast accuracy (WAPE) – measures the accuracy of the weighted absolute percentage error over
a 90-day period.
• % cut driven by under forecast – calculates the percentage of inventory cuts driven by under
forecasting, indicating instances where demand exceeds forecasted quantities.
• % Forecast completeness – 2-year long range forecast.
• SPP3 – evaluates the bias in the 3-month forecast by measuring the deviation from the actual
demand over a 3-month period.
• SPP1 – evaluates the bias in the 1-month forecast by measuring the deviation from actual demand
over a 1-month period.
• Bias - measures the overall bias in the process, considering factors such as forecast accuracy,
demand variability, and supply chain performance.
• 100% completion on time of all people management processes for your team.
• Leadership and development of your team.
• DEI targets and initiatives.
 

 

Core Responsibilities
• Co-create the long-term departmental strategy with the Demand Planning Director, engaging the
team and stakeholders to the vision and goals.
• Define and lead short and medium-term strategies, aligned with the Planning vision and long-term
strategy, ensuring clear communication and stakeholder engagement so that KPIs and deliverables
are successfully executed.
• Daily operational leadership to deliver best in practice processes and ensuring all tasks are based on
the segmentation principles.
• Build dependable and partnering relationships with key stakeholders across a global network to
deliver targets.
• Lead the resolution of problems escalated, by creating mitigation plans and engaging the team to
the solution, following the relevant process. Escalate the issues further, as necessary, making
recommendations for change and leading the change process to successful implementation.
• Ensure the local market Commercial teams are following the best-in-class standards, leveraging the
Value-Add process in o9, highlighting gaps identified and coaching the teams to close the gaps with
urgency.
• Lead the risk management processes as applicable to the Planning area.
• Be a strategic partner by delivering, optimizing, and analyzing reports and projections for the
assigned scope, utilizing your market knowledge to identify anomalies, trends and intelligence
making recommendations accordingly using machine learning and statistical models.
• Lead the weekly progress updates for the action plan with key stakeholders including Data Science,
Demand Planning, and local market teams.
• Lead monthly KPI reviews with the Demand and local market Planners.
• Design and lead process improvement workshops with the local market teams, collaborating with
the Supply Chain market and S&OP leaders on interventions to extract the right forecast information
from the local Sales and Marketing teams.
• Attend key meetings representing Demand Planning, including Supply Hub reviews, to collaborate
with key team members to resolve challenges, ensure forecast consistency and align plans for Supply
constraint recovery and deputizing for the Demand Planning Director as appropriate.
• Contribute to the S&OP cycle process for your scope supporting with explanations and assumptions
made to build the forecast, aligning and action planning as appropriate.
• Escalation point of contact for Demand and regional market teams, actioning planning/resolving
and escalating as appropriate.

 

Leading the Team
• Define and set individual and team goals, standards of performance and KPIs ensuring stretch and
accountability to deliver.
• Promote a culture of inclusivity and self-development within your team.
• Role model the meaningful review of performance through the annual appraisal process and
continuous touch points throughout year.
• Ensure team members are onboarded and set up for success in their role, developing skills and
competencies from starter to experienced team member.
• Build the capability of the team, and the members individually, through coaching and development.

• Ensure 100% completion of your direct reports and the wider team for all people initiatives (such as
goal setting, performance reviews, mandatory training completion, Code of Conduct).
• Coach and engage Planning Managers in people management and developing their teams to ensure
talent retention and succession pipelines are created.
 

 

Continuous Improvement
• Lead the development and improvement of processes and tools using analytical and critical thinking
skills.
• Foster a culture of continuous improvement by encouraging the team to develop their ideas/ways
of working.
• Identify improvement opportunities, gain buy in and lead the implementation successfully by
engaging the team.
• Own and drive RCA (root cause analysis) processes, coaching the team in this process.
Project Management
• Define projects for team members, guiding and providing strategic input.
• Represent Planning initiatives and projects delivery in leadership forums.
• Lead projects as necessary, ensuring successful delivery through collaborative working relationships.
 

 

 KEY INTERFACES
• Planning Managers, Senior Managers, Directors and VPs.
• Local market and regional Supply Chain Leaders.
• Local market and division Commercial teams up to and including GM level.
• IT/o9 COE.
• HR.
 

ESSENTIAL SKILLS & EXPERIENCE
• Degree (or equivalent work experience) in a Supply Chain discipline.
• Planning mastery – understanding of key systems (such as SAP, JDA, OMP, Excel) with experience
of Supply Planning and strong knowledge of Supply Chain end to end.
• Effective communication and influencing skills at mid-management level.
• Leading a department and developing the team within.
• Leading and delivering change.
• Creating short to medium-term operational strategies.
• Relationship building with mid-management professionals.
• Delivering KPIs – self and through others.
• Large scale project management.
• Priority setting

 

RECRUITMENT PROCESS 

· A screening call with the recruiters

· A first online/in-person interview with hiring managers

· A second interview (optionally)

· Feedback, verbal offer

· Hiring